Mac Haik Ford Lincoln - Service Center

Visits with Rene for a new key fob for my new truck. Great sales guy. Will be coming back for my wife’s vehicles k Great sales guy. Will be coming back for my wife’s vehicles k More

Sophia took very good care of us. She was very fast to be attentive to our needs. She was very cautious to keep the 6-foot distancing. attentive to our needs. She was very cautious to keep the 6-foot distancing. More

Great service as always.. The Quick Lane guy's and gal are always professional and quick. James runs a good crew, to include Kyle, our favorite tech. I will be heading back soo The Quick Lane guy's and gal are always professional and quick. James runs a good crew, to include Kyle, our favorite tech. I will be heading back soon enough with some kind of auto need.. Thanks, Greg More

Great experience in Quick Lane Previous Visit: Last time I was in Quick Lane Service, I left in tears. The Service Manager made it great but was leery about going in yesterday. On A Previous Visit: Last time I was in Quick Lane Service, I left in tears. The Service Manager made it great but was leery about going in yesterday. On April 23, 2020, The team members were all so polite and quick to answer any questions that I had. I was called with suggestions and updates so there were no surprises when I picked up my vehicle. I know the vehicle was not vacuumed this time but with the COVID, maybe that process changed. Thank you again for making me feel comfortable and taking care of my vehicle. The waiting room was marked for 6 ft distance and very clean! Thank you More

solid performance Despite having to schedule the repair a ways out (due to it requiring one of two specific techs), Pat did a good job of keeping me informed. He called Despite having to schedule the repair a ways out (due to it requiring one of two specific techs), Pat did a good job of keeping me informed. He called throughout the day to update me on progress. Pat consistently takes care of his customers and is communicative. More

followup details on new vehicle purchase Returned to dealership to have several items corrected. Rene Riojas met me and he moved the vehicle where it needed to be for window tinting and wheel Returned to dealership to have several items corrected. Rene Riojas met me and he moved the vehicle where it needed to be for window tinting and wheel locks to be installed. After the updates were finished, Rene Riojas assisted me with a few questions about the vehicles features, he was most knowledgeable and helpful in explaining the features. More

check for engine noise informative and willing to get the problem. Determined it was lower end, but; couldn't pinpoint the noise without a tear down. Preformed the other ser informative and willing to get the problem. Determined it was lower end, but; couldn't pinpoint the noise without a tear down. Preformed the other services requested. At checkout I ws told that since the noise issue was noted during my warranty period that the issue would be covered for 2 years after the notice. I'll be buying an additional extended warranty for peace of mind. Great people to work with. More

Great group with excellent service. I had a engine repair on my car my service provider Robert Gonzalez was outstanding also had a lot of knowledge, which was very helpful. Definitely recommend Mac Halik For on my car my service provider Robert Gonzalez was outstanding also had a lot of knowledge, which was very helpful. Definitely recommend Mac Halik Ford!!! More

Robert was friendly and professional. Stayed in contact with me each step of the way during my repairs. Provided concise info on issues and repair costs. with me each step of the way during my repairs. Provided concise info on issues and repair costs. More

Great Service! Trevor was friendly, enthusiastic, and professional. He listened to what I needed to have done. When my car was ready, he called me to let me know i Trevor was friendly, enthusiastic, and professional. He listened to what I needed to have done. When my car was ready, he called me to let me know it was ready to go. He even had my car run through the car wash. I appreciate that! I have a 2005 Thunderbird, purchased from Mac Haik Ford in Georgetown, TX. I always have my car serviced here because I trust them. They do not push unnecessary services on to you. They explain the situation, what it will take to fix it, and an estimated time frame. The service advisors meet you when you drive up. I like the way they keep you informed during the process of my service. More