Mac Haik Ford Lincoln - Service Center

Crystal is great at communication from the very first time I called to let them know my vehicle was coming she text me to let me know when it arrived she text me later in that day to let me know it would time I called to let them know my vehicle was coming she text me to let me know when it arrived she text me later in that day to let me know it would be looked up the next morning and then she text me the next morning to let me know it was all done and then I can come and pick it up after I picked it up I was concerned because I had grease on the inside door she text me back right away offering to have it clean but to let me know that the tow truck guy ever was the one that actually had done that because she noticed it when it came in but she did offer to make it right even though it wasn’t the year of the More

Muy buen servicio me atendieron muy rápido el sr. Robert Gonsalez se portó muy profesional muchas gracias les llame y en poco tiempo resolvieron el problema de mi auto Gonsalez se portó muy profesional muchas gracias les llame y en poco tiempo resolvieron el problema de mi auto More

Quick Lane great The Quick lane experience at Mac Haik Ford on Wednesday, May 6 was impressive. In and out in under an hour, great value for the services I received. The Quick lane experience at Mac Haik Ford on Wednesday, May 6 was impressive. In and out in under an hour, great value for the services I received. More

Oil Change Shay got me in and out as fast as possible. He was friendly and informative as to what he recommended needed to be done to my F-250. Shay got me in and out as fast as possible. He was friendly and informative as to what he recommended needed to be done to my F-250. More

Even during these difficult times, the service was excellent as always. Quick in and out for a battery replacement. Thank you again and be safe. WC excellent as always. Quick in and out for a battery replacement. Thank you again and be safe. WC More

Service was easy a solid - great during service and followup Crystal was my service person and she did a great job. Easy to work with, covered all issues well. Everything taken care of promptly. I asked to ad Crystal was my service person and she did a great job. Easy to work with, covered all issues well. Everything taken care of promptly. I asked to add a liner to my bed and she set up all of the contacts and information to get this done. Very happy with everything! Thanks Crystal and Ford More

Recall Needed to get a recall taken care of and while the Aviator was in asked that a preventive service be performed also. Both were done in a timely manner Needed to get a recall taken care of and while the Aviator was in asked that a preventive service be performed also. Both were done in a timely manner and I'm very pleased with the work done to include the detailing. Trevor Lindell was the service technician that assisted me from returning my phone call for an appointment to in processing my vehicle for service which included a loaner and at pick up. If I have to do this again I would love for Trevor to be my service technician. More

They diagnosed the problem and got me in and out super quick! A+ I recommend them highly and they always very friendly and helpful and explain! quick! A+ I recommend them highly and they always very friendly and helpful and explain! More

Dead battery..........back on the road in good time. After a jump start at my home I was able to get my car in to the dealer and have it back within the time frame they gave me. I am a very happy custom After a jump start at my home I was able to get my car in to the dealer and have it back within the time frame they gave me. I am a very happy customer. More

Tune up, oil change Good experience. Robert Garza was very helpful in working with me to reschedule my appointment after I had to cancel the original one. He explained Good experience. Robert Garza was very helpful in working with me to reschedule my appointment after I had to cancel the original one. He explained the service needed and followed up to ensure I was completely satisfied! More