Mac Haik Ford Lincoln - Service Center

Scheduled an appointment for service and made it clear that I needed my truck before the weekend. They had my truck for 3 days and still didn’t get all of the work done - I had to get my truck on Friday a that I needed my truck before the weekend. They had my truck for 3 days and still didn’t get all of the work done - I had to get my truck on Friday afternoon and will need to reschedule for the remaining work. For the work that was done, the claim was not filed until day 3 causing further delay (even though I provided the information same day of drop off). I finally had to show up to the dealership in person, call the coverage company and hand hold the process myself. When I finally checked out and had questions about the charges, the lady checking me out couldn’t answer my questions. Due to the long line behind me and ongoing frustration, I just left. More

I received a call from Lincoln ford about a recall on my truck. Cowboy was super friendly, explained what was needed and gave me an option of his team fixing the issue from my home. Due to my schedule, the truck. Cowboy was super friendly, explained what was needed and gave me an option of his team fixing the issue from my home. Due to my schedule, the team came the following week. He was super friendly, great customer service, even reviewed a previous work someone did and fixed when he didn’t have too! Thank you Jhony! More

The Service Center at Mac Hiak is fantastic. I have been getting my cars serviced there since 2005 and have had no problems or issues. People are friendly as well as professional. I have been getting my cars serviced there since 2005 and have had no problems or issues. People are friendly as well as professional. More

Always helpful, courteous and do great work. I would highly recommend this dealership and service department. I am a satisfied customer. I would highly recommend this dealership and service department. I am a satisfied customer. More

Awesome job! Time for completion was great. Customer service was great with communicating. Thanks see you on next service. Time for completion was great. Customer service was great with communicating. Thanks see you on next service. More

Cody was very helpful and attentive with my Mustang. He listened and showed me any issues he found with the car without trying to sell any extra stuff that I didn’t need! I recommend! He listened and showed me any issues he found with the car without trying to sell any extra stuff that I didn’t need! I recommend! More

Everyone that I interacted with was very professional and kind. They all new what they were doing, could answer any question I had. Excellent customer service skills. Special shout out to Jason in accessorie kind. They all new what they were doing, could answer any question I had. Excellent customer service skills. Special shout out to Jason in accessories went above and beyond with answering all my question and getting me the right parts for my maverick. More

The team at Mac Haik are fantastic to work with. I never have doubt they will get me taken care of and down the road! Absolutely top notch service, top notch communication. Have no doubt you'll b I never have doubt they will get me taken care of and down the road! Absolutely top notch service, top notch communication. Have no doubt you'll be well taken care of at Mac Haik Ford. More

Mark is the best! ! He figures out how to make things work and does al. His due diligence up front to be sure you have a good experience and are we,, taken care of. ! He figures out how to make things work and does al. His due diligence up front to be sure you have a good experience and are we,, taken care of. More

Despite the crowded Quick Lane, the car was taken care of within a reasonable time frame. Polite staff. within a reasonable time frame. Polite staff. More