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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,509 Reviews

2,509 Reviews of Mac Haik Ford Lincoln - Service Center

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June 26, 2025

Fantastic dealership! Tim my service writer is awesome, he resolved my issue and helped me out with getting me a loaner vehicle. Hands down best experience I’ve ever had a More

by brandon37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim (service writer)
June 25, 2025

I was not feeling good about my 6 month old truck needing a warranty replacement part so soon. NickWas very helpful in working with me. He went the extra mile to expedite getting the shift module in ASAP. More

by TBURBA56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gutierrez
June 24, 2025

Charles diagnosed the issue and got the problem fixed (other Service Advisors had failed to identify and/or solve the problem). He kept me informed with details and status of the repair work. More

by TXJMC48@SUDDENLINK.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Lucia was 1st class. She knew all the information on the 3 vehicles I was considering, and provided a smooth transaction. I highly recommend purchasing from Mac Haik More

by OLDARMY83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Baer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucia Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Excellent service, very friendly service. Would recommend using Mac Haik again for future purchases. The customer service person was right on with the plans to service my vehicle. More

by JTRRT17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

The Service Manager was the best. He listened to my problem and took care of it. More

by goldiebobo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Nick made things right for us and we are happy with our experience at Mac Haik. More

by paulcathy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gamez
June 20, 2025

Communication wasn’t great, I had to keep calling and texting for updates and seems like what was wrong with my truck wasn’t major but yet my truck sat at the dealership for 20 plus days and I didn’t hav More

by justinbvaldez
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rather not I’m sure my service ticket says it
June 20, 2025

I cannot say enough good things about our experience. Johnny was so helpful and efficient. Also shoutout to Doc L. for seeing me fill up my water bottle and offering me ice on the insanely hot day. More

by ASHLEY.Hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel "Doc" Leisy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Olga Espinosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnny Bennerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2025

There was an issue with my vehicle on the day that I brought it in, but I have worked with Robert many times before. On this particular day, there was no teamwork. Between the service department notifyi More

by SHELTON77ALEX
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Stepp
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert