Mac Haik Ford Lincoln - Service Center

Great Experience We received a recall notice having. This dealership got us in right away. We were greeted and the work began promptly. The service rep was informative We received a recall notice having. This dealership got us in right away. We were greeted and the work began promptly. The service rep was informative and explained what would be done. We waited in a very comfortable waiting area and the work was handled quickly and efficiently. Thank you for having good coffee! We have a great experience and would recommend this dealership for service work. More

too long of a wait love coming here, I just ALWAYS expect to wait a few hours. This time there was notice that they were short technicians. BUT ...I always have that t love coming here, I just ALWAYS expect to wait a few hours. This time there was notice that they were short technicians. BUT ...I always have that tie mof wait. I usually come around 8 am. More

Very efficient and professional. Always very courteous and professional. Quality service department. Clean waiting room and restroom. Would like a water source, if possible. Only down Always very courteous and professional. Quality service department. Clean waiting room and restroom. Would like a water source, if possible. Only downside to visit yesterday. More

I bought my truck three years ago and had my first flat tire. When I tried to take the lug nuts off, my tool would not fit and I couldn’t change the flat tire.. When I went to the dealership, I was told th tire. When I tried to take the lug nuts off, my tool would not fit and I couldn’t change the flat tire.. When I went to the dealership, I was told the lug nuts swelled up and I would have to replace them all at my cost. I have bought my last three vehicles and have never had this problem with Fords from this dealership. This is not acceptable from any Ford dealership. More

Dropped at quick lane with Trevor for service- quick response to issues and communication was great. I knew what was going on through the entire process. response to issues and communication was great. I knew what was going on through the entire process. More

I only worked with Kevin Long and Mark in finance. Both were very professional. Borh helped me get what i wanted and what i needed. Five stars for both of them. were very professional. Borh helped me get what i wanted and what i needed. Five stars for both of them. More

I like your service, only on the last visit I waited a very long time when the oil was replaced. I think to extend the warranty in your service very long time when the oil was replaced. I think to extend the warranty in your service More

They did what they said they would do. Unfortunately that’s a big deal in today‘s world because it rarely happens. Thanks for being professional. that’s a big deal in today‘s world because it rarely happens. Thanks for being professional. More

Best service possible Patrick is my regular service advisor but he had vacation plans and wasn't available. Sandy Garner stepped up and took control of the required servi Patrick is my regular service advisor but he had vacation plans and wasn't available. Sandy Garner stepped up and took control of the required service. Great teamwork with a "get it done" attitude!! More

Had my car done in one day! Your employees make the inconvenience of having a car problem to a relief! Even the shuttle drivers are awesome! inconvenience of having a car problem to a relief! Even the shuttle drivers are awesome! More