Mac Haik Ford Lincoln - Service Center

Visit was for routine services only. Did not visit with sales personnel. Service technician was courteous and professional.This review does not appear to be intended for customer receivin Did not visit with sales personnel. Service technician was courteous and professional.This review does not appear to be intended for customer receiving routine service not related to sales. We are very satisfied with all service work performed by MacHaik Georgetown More

Review Great service at mai heik ford dealership!!! Robert is great! Quick turn around for airbag recall!!! Same day delivery and pick up ! Will be back Great service at mai heik ford dealership!!! Robert is great! Quick turn around for airbag recall!!! Same day delivery and pick up ! Will be back More

Engine replacement Shay Piel is my go to guy whenever I have a problem. He got our engine replaced under the extended warranty, coordinated everything and made things ha Shay Piel is my go to guy whenever I have a problem. He got our engine replaced under the extended warranty, coordinated everything and made things happen. More

Service My overall 90K service was good and Jason was great answering my questions and will do a follow up on my door. Very friendly service department includ My overall 90K service was good and Jason was great answering my questions and will do a follow up on my door. Very friendly service department including cashier. More

Service review Friendly staff, repairs were done on a timely matter, would recommend this location to others for repair work. Reception area clean, coffee hot, loved Friendly staff, repairs were done on a timely matter, would recommend this location to others for repair work. Reception area clean, coffee hot, loved the pastry. More

Oil change! The staff was courteous and friendly. The oil change was done within a reasonable amount of time. I am still waiting for my invoice of services compl The staff was courteous and friendly. The oil change was done within a reasonable amount of time. I am still waiting for my invoice of services completed. More

Quick Lane Great prices, great service. Only thing I would change is add more lanes for oil changes if you're gonna call it quick lane. 3-4 hours for an oil chan Great prices, great service. Only thing I would change is add more lanes for oil changes if you're gonna call it quick lane. 3-4 hours for an oil change is not quick. Other than that, never had an issue. More

Service that doesn’t quit I’ve had a few issues with my vehicles and not all of them got fixed the first time. Mark Stepp has been friendly, informative, and always made sure I I’ve had a few issues with my vehicles and not all of them got fixed the first time. Mark Stepp has been friendly, informative, and always made sure I was taken care of. Charlie, the shop foreman has been great as well. The positive has been the service team has kept going until all of my issues were taken care of. It’s always a good feeling to know the dealer has your back and will make it right. This has not been my experience with other dealers and service teams, so nice work! I recommend that the technicians verify their work after completing repairs. This will save everyone some grief, time, money, etc. Regardless, the good outweighs the opportunities by a mile. Where do you think I will buy my next vehicle....?.....Mac Haik More

Collision Repair Unfortunately, we have had to use the body shop twice in the last few months. Both not due to our fault. Each time our vehicles came back perfect. Unfortunately, we have had to use the body shop twice in the last few months. Both not due to our fault. Each time our vehicles came back perfect. We are very picky when it comes to our vehicles. And Mac Haik Body Shop met our standards and above. We will always recommend others to seek them out before they think they need to go to a specific "body" shop. More

Quicklane experience Have been here 3 times. 1st when vehicle was new. Returned day of pickup because tires were underinflated. Got home to find all valve stem caps had be Have been here 3 times. 1st when vehicle was new. Returned day of pickup because tires were underinflated. Got home to find all valve stem caps had been removed and not put back. 2nd time for initial oil change done on a Monday or Tuesday. Drove home, 5 to 7 miles and parked it. Checked it Saturday, oil was black as night and oil filter was leaking (F350 with Diesel engine). Took it back they redid oil change and again replaced the filter. Oil was clear for next 250 miles. 3rd time for oil change and tire rotation. Again had to return. Tires rotated and properly inflated (front 65 psi rear 80 psi) but pressure monitor not reprogrammed. Service advisors are respectful, friendly, and easy to work with but quality of work on my vehicle has been seriously lacking. More