Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,487 Reviews of Mac Haik Ford Lincoln - Service Center
Collision Repair Unfortunately, we have had to use the body shop twice in the last few months. Both not due to our fault. Each time our vehicles came back perfect. Unfortunately, we have had to use the body shop twice in the last few months. Both not due to our fault. Each time our vehicles came back perfect. We are very picky when it comes to our vehicles. And Mac Haik Body Shop met our standards and above. We will always recommend others to seek them out before they think they need to go to a specific "body" shop. More
Quicklane experience Have been here 3 times. 1st when vehicle was new. Returned day of pickup because tires were underinflated. Got home to find all valve stem caps had be Have been here 3 times. 1st when vehicle was new. Returned day of pickup because tires were underinflated. Got home to find all valve stem caps had been removed and not put back. 2nd time for initial oil change done on a Monday or Tuesday. Drove home, 5 to 7 miles and parked it. Checked it Saturday, oil was black as night and oil filter was leaking (F350 with Diesel engine). Took it back they redid oil change and again replaced the filter. Oil was clear for next 250 miles. 3rd time for oil change and tire rotation. Again had to return. Tires rotated and properly inflated (front 65 psi rear 80 psi) but pressure monitor not reprogrammed. Service advisors are respectful, friendly, and easy to work with but quality of work on my vehicle has been seriously lacking. More
2013 Lincoln Navigator Service advisor omar as always did a great job taking care of my Navigator from scheduling to get it back to me it did got little stressful but he han Service advisor omar as always did a great job taking care of my Navigator from scheduling to get it back to me it did got little stressful but he handled it pretty good. More
Great room, great price and professional and helpful staff! I have taken my car in several times to Mac Haik Ford Lincoln. Omar Gomez has helped me on several occasions. Also Shay Piel has assisted on several I have taken my car in several times to Mac Haik Ford Lincoln. Omar Gomez has helped me on several occasions. Also Shay Piel has assisted on several occasions as well. They are both customer focused, knowledgeable and very helpful. The communication skills of both men are outstanding and I truly appreciate their attention to detail and getting the job done right! Thanks! Chuck Clayton More
Transmission repair excellence The team at Mac haik did a great job fixing my transmission. The communication by Mark step was excellent and I even enjoyed driving the brand new F1 The team at Mac haik did a great job fixing my transmission. The communication by Mark step was excellent and I even enjoyed driving the brand new F150 while the repairs were being done. More
Service Program My car is a hybird by Ford. I makes sense to me that I should take advantage of the service data and tools designed for this car. My car is a hybird by Ford. I makes sense to me that I should take advantage of the service data and tools designed for this car. More
Awesome service I’ve had my vehicle serviced more than once at this Mac Hiak location. The staff there is always attentive and friendly. Though I don’t drive a Ford v I’ve had my vehicle serviced more than once at this Mac Hiak location. The staff there is always attentive and friendly. Though I don’t drive a Ford vehicle they still provide the same great service. More
Oil Change Mark was awesome. The job was well done and on time. A couple items were identified we need to correct at our next appointment. And the car was w Mark was awesome. The job was well done and on time. A couple items were identified we need to correct at our next appointment. And the car was washed! More
Service department to busy Every time you call to set up an appointment it’s always the same thing, bring you vechile in and we can get it started in a couple days or so Every time you call to set up an appointment it’s always the same thing, bring you vechile in and we can get it started in a couple days or so More
Oil change Very helpful staff. As soon as I reached the service counter, I was greeted and helped. The service person gave me his card as I left. As a sugge Very helpful staff. As soon as I reached the service counter, I was greeted and helped. The service person gave me his card as I left. As a suggestion, it would be nice when picking up the car after service, that it be brought to the customer or at least parked CLOSE. We had to search the parking lot several times. There are a lot of white cars!! More