Mac Haik Ford Lincoln - Service Center

Great service and guaranteed work Team was very clear on what needed to be done, and took care of everything in a very professional manner. Waiting area provided wifi and pastries too. Team was very clear on what needed to be done, and took care of everything in a very professional manner. Waiting area provided wifi and pastries too. More

Awesome Service The service team was very patient and attentive to my issue and worked with me to understand the problem and then resolved the problem. Jason and Cha The service team was very patient and attentive to my issue and worked with me to understand the problem and then resolved the problem. Jason and Charlie are awesome. Thanks for doing a great job. More

Long Wait But Lots of Work Done I had my F-150 in for all the required servicing at 90.000 miles. It took about 5 hours and because of where I live (farther than 25 miles from the s I had my F-150 in for all the required servicing at 90.000 miles. It took about 5 hours and because of where I live (farther than 25 miles from the shop) I wasn't eligible for shuttle service home and back to the shop. They got everything done and my truck runs like new. Thanks. More

We got it done. Mac Haik and Jason Norman worked with me and Ford to make repairs repairs that could have cost me a lot more than it did. Mac Haik and Jason Norman worked with me and Ford to make repairs repairs that could have cost me a lot more than it did. More

Painless and quick visit I didn't have an appointment but they were able to get me in and get my truck fixed in one day. Robert was a great communicator and gave me frank, and I didn't have an appointment but they were able to get me in and get my truck fixed in one day. Robert was a great communicator and gave me frank, and honest advice on the problems my truck had. Would definitely recommend Mac Haik service department! More

Excellent service . The repairs were completed ahead of the predicted completion date. The Quality of the work was excellent. Charles kept me informed as the repair . The repairs were completed ahead of the predicted completion date. The Quality of the work was excellent. Charles kept me informed as the repairs were made. I would recommend their service to anyone. When I go to Mac Haik Ford for service I always feel that they will take good care of me. More

Great Service Charles Blagden was great. He was very courteous and efficient. He made my experience easy and pleasant. He knew exactly what I needed and got it do Charles Blagden was great. He was very courteous and efficient. He made my experience easy and pleasant. He knew exactly what I needed and got it done in a timely way More

Good Service Good service and a good service advisor Jason Norman. My vehicle was taken care of in a professional manner and respectable time when it was served. Good service and a good service advisor Jason Norman. My vehicle was taken care of in a professional manner and respectable time when it was served. More

Totally Take Care Of I brought my 2018 Mustang GT in for Exhaust "Selection Mode Not Available" problem. I called Jason Norman (Service Advisor) who has been so good with I brought my 2018 Mustang GT in for Exhaust "Selection Mode Not Available" problem. I called Jason Norman (Service Advisor) who has been so good with repairs before. He said bring it in, but it might be the next day or later before getting to it. I understand and took it to him. Got to the service drive up and twice was asked by Service Advisors if they could help, Then Jason comes out with that firm handshake looking me in the eye and says "what's up". Told him my name and he said I am going to do the best I can to get to this as soon as I can. Got a shuttle ride home. 5 hours later I get a call from Jason that my car is ready, just needed some reprogramming and do I need a ride back to the dealership. I was already planning my next 2 days minus my car (I am a single senior man with 1 car). And he did get it in to a service tech early and back up and ready the same day. Shuttle came by in about 20 mins and the driver took me to the Cashier. Finished with the Cashier and then went by to see Jason and thank him for working so hard to get me in and out SO FAST. I realize not all service work will be this way, but I do know that Jason will try to "Get'er Done" as soon & correctly as he can. I was "Totally Take Care Of …" Jim Mashaw More

Recall service and oil change Robert got me in in a few days for rear suspension recall. Took 2 full days for work to be completed. Everyone I had contact with was courteous and fr Robert got me in in a few days for rear suspension recall. Took 2 full days for work to be completed. Everyone I had contact with was courteous and friendly. More