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Mac Haik Ford Lincoln - Service Center
Georgetown, TX
2,454 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,454 Reviews of Mac Haik Ford Lincoln - Service Center
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April 26, 2019
Robert was great If you ever have to get your vehicle serviced I highly recommend using the service advisor Robert. He really took care of me and made sure I was happy If you ever have to get your vehicle serviced I highly recommend using the service advisor Robert. He really took care of me and made sure I was happy with the work preformed. More
by JRIZZOTTO517
Verified Customer
April 26, 2019
3 trips for a mirror My drivers mirror was damaged and needed to be replaced. The parts Dept said they had the part- I made an appointment and on arrival was told they wou My drivers mirror was damaged and needed to be replaced. The parts Dept said they had the part- I made an appointment and on arrival was told they would have to paint the mirror, 2 day job. Then the mirror was replaced but I realized they had not attached the electronics and it could not be repositioned. Third trip in today- kind of ridiculous More
by MICHELLE.IRVIN1
Employees Worked With
Robert
April 23, 2019
Julie nichols She is great and always gives really good service. I always go to her. She understands how women describe what is wrong with their car which is VERY She is great and always gives really good service. I always go to her. She understands how women describe what is wrong with their car which is VERY VERY important. She is so knowledgeable More
by HOMESBYJOAN
Employees Worked With
Julie nichols
April 22, 2019
Best service center Robert, made our experience very easy and quick. He is on top of your repair and communication is the best. I would recommend this service center to a Robert, made our experience very easy and quick. He is on top of your repair and communication is the best. I would recommend this service center to anyone. More
by jimmyporter2320
Employees Worked With
Robert Gonzalez
April 22, 2019
I’m satisfied for my car You guys doing a good job on my car .i really appreciate it .thank you for you guys to making sure my car works good .thank you so much ! You guys doing a good job on my car .i really appreciate it .thank you for you guys to making sure my car works good .thank you so much ! More
by ROSALINAM74
Employees Worked With
Robert Gonzalez
April 19, 2019
Great experience - smooth process Kept me in the loop. Quick and effecient. Work came out great. Rene was a total pro. When I picked up my truck I found something wasn't done and she h Kept me in the loop. Quick and effecient. Work came out great. Rene was a total pro. When I picked up my truck I found something wasn't done and she had it fixed up immediately on the spot. More
by JACOBBITZER
Employees Worked With
Rene Chavira
April 19, 2019
Recall notice Took care of the recall with no hassles. Great service team. Called Service Department, got me scheduled, and work was done quickly. Kept informed alo Took care of the recall with no hassles. Great service team. Called Service Department, got me scheduled, and work was done quickly. Kept informed along the way. More
by CDGBLG
Employees Worked With
Julie and mark
April 18, 2019
Great Customer Service Mac Heik is a Great Dealership to buy a vehicle from. From sales to service department they have treated me very well. I have bought 2 vehicles from Mac Heik is a Great Dealership to buy a vehicle from. From sales to service department they have treated me very well. I have bought 2 vehicles from them. Mark is my service manager, & has always taken great care of my vehicle And any concerns . Thank You for such Great Customer Service. More
by JMGIL1953
Employees Worked With
Mark Steff
April 18, 2019
Delayed maintenance Stopped for a routine oil/filter change and tire rotation plus top-off of under the hood fluids. Typical 5000 mile maintenance. Only two customers wer Stopped for a routine oil/filter change and tire rotation plus top-off of under the hood fluids. Typical 5000 mile maintenance. Only two customers were in the waiting room when I arrived and they quickly left. I waited. After an hour, I checked in the parking lot to see if my car had been removed from its slot and it had. I waited some more. After 45 more minutes, the technician came to me with a list of recommended work to be done and I refused both items. I waited some more but expected to have my car delivered at any time. Another 40 minutes passed. I was finally called up to pay my bill and leave. I've done maintenance work on my own cars before and know how long it takes to do certain things. Two and a half hours to get a simple oil/filter change and tire rotation done is too long for a "Quick Lane." Suggest you take reservations like the Honda place does. Those guys are fast. More
by nanapapa0
Employees Worked With
Shay Piel
April 18, 2019
Service advisor 'Robert Gonzalez' is pretty good. He is really good advisor, he answered all my questions and helped me understand things more around my car. I would really recommend this place. He is really good advisor, he answered all my questions and helped me understand things more around my car. I would really recommend this place. More
by Mahi
Employees Worked With
Robert Gonzalez
