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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,455 Reviews
Call Service Center (512) 930-3673

2,455 Reviews of Mac Haik Ford Lincoln - Service Center

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April 11, 2025

when I brought in my Lincoln for service they told me Incas all set and then texted me yesterday that it was not fixed and would come to my home to do the repair. What kind of operation do you think you More

by BONELLIS49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charles Smith
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Mac Haik Ford Lincoln responded

Our apologies for missing the mark. We are very sorry for the inconvenience. We are happy to have mobile service to save you further hassles of leaving it at the shop or bringing it back. It should have been fixed on time, and we will strive to do better in the future. No excuses.

April 10, 2025

Fast Serv Chad was GREAT! ! Had mobile pick up. All problems solved. Highly recommend. Excellent service b More

by andysattic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rogers 10 stars!!
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April 10, 2025

Timely service. Friendly Staff. Initial Contact Greeted me with a smile. offered explanation for service which helped me understand state requirements More

by gwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Boudreaux
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April 09, 2025

The guys did an exceptional install on all my accessories! Shout out to William on the sales team too! Thank you! More

by RODPROTHERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 08, 2025

Brought my car to me after installing a new battery (bad battery), serviced my vehicle, and washed it. More

by maribess19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 07, 2025

Nick was great at getting everything taken care of to get my vehicle back on the road More

by gwilliams16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick gamez
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April 07, 2025

This my 25th year working with Customer Service Quick Lane. With the cars purchased from MacHaik Georgetown has been a rewarding partnership. Looking forward to the next twenty five years. More

by BYOUNG86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun
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April 07, 2025

Nick Gamez was fantastic. Knowledgable, communicated well, respectful and patient. I would recommend calling Nick. More

by Pucci,Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Gamez
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April 07, 2025

Jaden Davis did a great job! He was on time and very professional! Will request him again! More

by JCLAWSON320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 06, 2025

Excellent white glove service. They picked up my truck and completed the service and dropped it back off. Great concierge approach and love the process. More

by Lbngutierrez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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