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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,444 Reviews
Call Service Center (512) 930-3673

2,444 Reviews of Mac Haik Ford Lincoln - Service Center

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December 05, 2022

The dealership was very awesome! !! I’m definitely recommending them to anyone I know looking for a new car or truck!!!!!! The salesman Max G. was Super!!!! More

by STEPHENLEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Creighton Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max G.
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Dec 08, 2022 -

Mac Haik Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 04, 2022

The staff is very knowledgeable, considerate, and demonstrates respect for the customer. The work is always completed on time and communicates promptly. More

by TENAVICKAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edwin Holmstrom
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Dec 06, 2022 -

Mac Haik Ford Lincoln responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mac Haik Ford. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

December 02, 2022

i worked with JR in service - was very helpful and courteous. Keep me informed and updated More

by kfinn034
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR
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Dec 05, 2022 -

Mac Haik Ford Lincoln responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 01, 2022

Did a Great job. Had my recall done in a matter of hours. Fast and Friendly! More

by WKMK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
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Dec 02, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

December 01, 2022

They did a great job in the service department. They got everything taken care of quickly and at a reasonable price. More

by kelley
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
I'm not sure of their name.
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November 29, 2022

Having a long block replaced on my 20 F250, through factory warranty program, I was expecting the worst. I could not have been more pleasantly surprised and satisfied upon delivery of my truck. Charl More

by srgrant86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

Dec 01, 2022 -

Mac Haik Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

November 28, 2022

I waited to write a review to see if I felt the same way as the day I experienced the unprofessionalism from JR. Even after communication with Mr Main, JR continued to be dismissive and arrogant. One exampl More

by SHEMO1212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Main
2.0
This rating includes all reviews, with more weight given to recent reviews.
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November 24, 2022

Jr was great he was able to resolve my issue promptly. Thank you so much More

by RAY.MONTEMAYOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr
Report | Print
Nov 25, 2022 -

Mac Haik Ford Lincoln responded

Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

November 24, 2022

Why do take reservations if you are going to make people wait? I had a reservation and it still took nearly three hours to get an oil change. My truck sat for two hours after my reservation before they beg More

by DAVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Charlie Tincher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 23, 2022

Great service however the 2. 5 hour wait with an appointment was longer than I had hoped! More

by MICHAEL.MILLER55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick lube
Report | Print
Nov 27, 2022 -

Mac Haik Ford Lincoln responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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