Mac Haik Ford Lincoln - Service Center

JR did a great job ensuring my 60,000 miles service and two safety recalls were taken care of in one day on my 2016 Ford Edge. two safety recalls were taken care of in one day on my 2016 Ford Edge. More

2017 Edge was in for a factory recall related to shift lever bushing. In and out in about 4 hours. Mark Stepp, our service writer was excellent as always. lever bushing. In and out in about 4 hours. Mark Stepp, our service writer was excellent as always. More

Service has dropped in customer value and consideration. I drove 30mins to scheduled appointment to learn they could not help me after two visits. Never going to them again for service. Also, customer came I drove 30mins to scheduled appointment to learn they could not help me after two visits. Never going to them again for service. Also, customer came in complaining about previous visit and the young Hispanic male called the Hispanic female in the cashier window and told her that customer is an idiot in Spanish. They have to be careful about talking about people in a foreign language and assume no one in the lobby understands what they are saying. Very unprofessional and a terminating offense in my corporation. What is Mac Haik going to do about it??? More

Service was great, prices are higher compared to last visit. Probably will look for alternative place for future maintenance. visit. Probably will look for alternative place for future maintenance. More

The service was swift and took care of the issue I was having with my F-150. having with my F-150. More

Robert Gonzalez defines how a service specialist should be. He remembered the reason I was there immediately (based on a conversation 2 months ago!) and took care of the issues right away. He is very pro be. He remembered the reason I was there immediately (based on a conversation 2 months ago!) and took care of the issues right away. He is very professional, courteous, and a genuinely good person to work with. More

Worst service. Arrogant managers. Destroys your car so they could get more business. Beware and inspect your car when you get it back before you take it home. Arrogant managers. Destroys your car so they could get more business. Beware and inspect your car when you get it back before you take it home. More

We have owned the car for 30 days and seen it 3 days! !! No communication with us as to what is happening, Mr Del La Fuente promised to call with updates daily. I have had one text. !! No communication with us as to what is happening, Mr Del La Fuente promised to call with updates daily. I have had one text. More

Quick and fast service. The customer service was excellent along with the employee’s positive attitude! The customer service was excellent along with the employee’s positive attitude! More

Had some parts delays on recall wiper replacement. Ryan handled very professionally and with a smile. Very happy with the experience. Ryan handled very professionally and with a smile. Very happy with the experience. More