Mac Haik Ford

Great Experience Aladdin could put on a clinic for selling cars. He did everything right in my case. I filled out an online information request over night and he calle Aladdin could put on a clinic for selling cars. He did everything right in my case. I filled out an online information request over night and he called me the next morning at 9 am on the dot. I didn't have to wonder whether anyone would call and I didn't have to call to chase someone down. Then he was patient and respectful when I told him that I didn't want to run my credit until I talked to someone about possible deals. He took the info I gave him and talked to the finance guy to get a picture of what kind of deal they could get me before I ever filled out an application. Most dealerships I talked to wouldn't even bother. They dismissed me or insisted that I fill out an app first. He followed up with me when I forgot to check for an email he had told me he would send (this was key). And he was always patient, kind, and understanding. He and Yao got me an even better deal than initially expected. I'm an Xenial and do most of my shopping online (including car shopping). No one wants to sit in a dealership all day. They made my experience a great one! I was there less than 2 hours total. I'll definitely refer him to anyone I know who is shopping for a car. And it's highly likely that I'll buy here again. Great job! More

New Truck Purchase ease I didn’t have one but two sales folks supporting my new truck purchase. The ease of of the process was great - for a busy Sat night never really felt I didn’t have one but two sales folks supporting my new truck purchase. The ease of of the process was great - for a busy Sat night never really felt that I was afterthought which was outstanding. Sebatian and Lawrence were awesome throughout the process! More

Recall for problem regarding the shift of my Ford Fusion Mac Haik Ford always gives me excellent service for my 2013 Ford Fusion, which I purchased there. Whether it is a recall or some other service, the wo Mac Haik Ford always gives me excellent service for my 2013 Ford Fusion, which I purchased there. Whether it is a recall or some other service, the work is always done promptly, cheerfully, and efficiently. It is an added feature of excellence to offer customers a ride home while work is performed in the shop, and pickup at home to return to the dealership to get the car when service is completed. I will gladly recommend Mac Haik to anyone. More

Oil Change works package Was told that Ford doesn't do works packages on Transits-250's. I own 28 of these that travel the entire lower 48. First time I was ever told that. I Was told that Ford doesn't do works packages on Transits-250's. I own 28 of these that travel the entire lower 48. First time I was ever told that. I was charged $83.60 for a oil change. More

Outstanding experience! Had a great experience everyone was super helpful even though I showed up late in the evening. I would definitely recommend them again and I will defi Had a great experience everyone was super helpful even though I showed up late in the evening. I would definitely recommend them again and I will definitely be back for my next vehicle. More

Ford Edge Automatic Transmission Warranty Check-Up The Service Department manager is highly knowledgeable concerning automobile problems and repairs and runs his business like a well oiled machine. He The Service Department manager is highly knowledgeable concerning automobile problems and repairs and runs his business like a well oiled machine. He expects his service advisors to provide first class service to customers that depend on their automobiles. I received that kind of service on my Ford Edge. The same customer service attitude is evident in the Car Rental Department when it becomes necessary to use a short term rental vehicle. More

JKM’s F-250 Enjoyed working with CARLOS and RICHARD. Knew what I wanted and what my deal was and they made it happen. Thanks guys for a painless experience. Jim Enjoyed working with CARLOS and RICHARD. Knew what I wanted and what my deal was and they made it happen. Thanks guys for a painless experience. Jim More

Stephs new explorer Aladdin made this deal smooth and easy. I reviewed and got 80% done on phone and email. It was great. I love my new car. The finance dept was qu Aladdin made this deal smooth and easy. I reviewed and got 80% done on phone and email. It was great. I love my new car. The finance dept was quick and easy Thanks Mac Haik Ford More

Kolts New GT Mustang Our Salesman Mr. Aladdin was extremely knowledgeable of the new Mustang features. In addition was not pushy or trying to upsell in any way. He made th Our Salesman Mr. Aladdin was extremely knowledgeable of the new Mustang features. In addition was not pushy or trying to upsell in any way. He made the buying experience about as easy as it could be. The finance manager also went over and beyond, taking time to explain everything thoroughly. Great people!! More

Excellent Customer Service Carlos was extremely knowledgeable and thorough throughout the entire purchase process. Extremely patient and pleasant demeanor. I had to travel a gre Carlos was extremely knowledgeable and thorough throughout the entire purchase process. Extremely patient and pleasant demeanor. I had to travel a great distance to make the purchase and he as well as management were extremely accommodating. Furthermore, after having traveled a great distance Carlos as well as Carlos Saravia (finance) had everything in order to process my purchase quickly. I would absolutely recommend Carlos to anyone seeking to purchase their next vehicle. More