Mac Haik Toyota - Service Center

Saved my family camping trip. I found a crack in my radiator Thursday evening. We had plans to leave Friday morning to camp for water weekend. I took my car in first thing Friday m I found a crack in my radiator Thursday evening. We had plans to leave Friday morning to camp for water weekend. I took my car in first thing Friday morning I was wondering by Taylor, who took my information and showed me the waiting area. There were plenty of vending machine options for my daughter to snack on, and water bottles and coffee for me. Daniel was the mechanic working on my Sequoia, he came inside and explained the process and had it finished in about a half hour. Miranda was my cashier, she was extremely friendly throughout the transaction and answered all my questions.This team is clearly invested in their customers, and I'm highly satisfied with my experience. More

Oil change and tire rotation Jon Keefe, the Express Service Advisor was welcoming and helpful, and the service was done quickly as the center was not very busy on the Saturday bef Jon Keefe, the Express Service Advisor was welcoming and helpful, and the service was done quickly as the center was not very busy on the Saturday before Easter. More

Great Service! I had a very pleasant experience getting my truck serviced. John was very helpful and explained all of my options for needed service. My only complain I had a very pleasant experience getting my truck serviced. John was very helpful and explained all of my options for needed service. My only complaint would be the time spent to get my service done but overall it wasn’t that bad considering I had to get front and rear brakes. More

New tires As I drove into the dealer, service center, I was greeted immediately by one of the representatives. After explaining lady that I have previously deal As I drove into the dealer, service center, I was greeted immediately by one of the representatives. After explaining lady that I have previously dealt with Robert she directed me to his station. Robert inform me that the parts that he ordered came in and will be installed immediately. I was directed to the waiting room where they had beverages seating to accommodate my comfort oh, it took about an hour and a half to complete the work and my vehicle look and work great upon my departure. Robert was very accommodating and professional throughout the entire visit. Greatly appreciate his efforts and will be returning to this dealership based on my experience! More

Amazing and fast service I went for my 10,000 mile oil change, I had received a call and an email reminding me about my upcoming free oil change. Every one was super professio I went for my 10,000 mile oil change, I had received a call and an email reminding me about my upcoming free oil change. Every one was super professional and nice. I was in and out in no time. More

Excellent service again I have had a very long experience with the service department of Star Toyota (since 1988) and now Mac Haik Toyota, and all of it has been positive. Th I have had a very long experience with the service department of Star Toyota (since 1988) and now Mac Haik Toyota, and all of it has been positive. This most recent time, with my 2012 Highlander, Robert took great care of my vehicle. As usual, he was sure to look for, and apply, any discounts that were available to me. Although I do not usually come into contact with the mechanics, I can say that they have been error free on all of their work for me since the "beginning, in 1988. More

Fast and professional Needed my inspection. Was done done quickly and with no problem.Service man was friendly and addressed my request right away..Everything was clean and Needed my inspection. Was done done quickly and with no problem.Service man was friendly and addressed my request right away..Everything was clean and efficient. More

Experience was good, very smooth process Made appointment through John Keese who was very professional, helpful and courteous. Process went smoothly and I was back on the road in less than 2 Made appointment through John Keese who was very professional, helpful and courteous. Process went smoothly and I was back on the road in less than 2 hours. More

Outstanding customer service I was real impressed with the prompt service upon arrival. The folks in service were eager as well as friendly to accomodate all my needs and answer a I was real impressed with the prompt service upon arrival. The folks in service were eager as well as friendly to accomodate all my needs and answer all my questions in detail. Upon arrival till the time the work was completed on my toyota corolla all my concerns with my little Corolla were put to ease wether it be in person or on the phone. More

Better than expected The representative met me at my car when I arrived, listened to what I needed to have done , took my car right back and had everything done in record The representative met me at my car when I arrived, listened to what I needed to have done , took my car right back and had everything done in record time. More