Mac Mitsubishi
Hartford,
Is this your dealership?
7 Reviews of Mac Mitsubishi
DO NOT BOTHER I made the mistake of walking into this dealership unknowing of previous complaints and their facade. My friend had received a letter in the mail clai I made the mistake of walking into this dealership unknowing of previous complaints and their facade. My friend had received a letter in the mail claiming he won a prize and to come redeem it, unfortunately it was a ploy to get people in to sell them a car. I met Walter Pettway and he seemed pleasant at first (Of course, he needs his commissions!) He became very pushy and persistent when I was on the fence. I should’ve walked away as soon as he displayed this aggressive trait, but I was easily persuadable and naive. He talked me into buying a 2018 Toyota Camry, previously owned. He told me a lot of sweet things to talk me into buying this car like free oil changes; but he didn’t tell me it was a one time deal. When I went to the dealership to get my oil change, they apparently inspected my whole car and marked that my brakes were “mid level”. Highly unlikely they even checked at all, if they neglected to notice how bad my rotor was! After 5 months of owning a 2018 vehicle I shouldn’t have to replace my left rear brake rotor after I only put 10,000 on. Walter Pettyway became defensive after I told him they sold the car me in that condition. He became defensive, screaming, and cursing at me on the phone and did not allow me to get a word in.. How professional! Once he got his commission, he was no longer the pleasant and helpful sales consultant he perceived to be. On top of that, the back of my car says “SE” but the VIN comes up as “LE”. Misinterpretation. can say I’ve learned some valuable life lessons this year being a young adult. Always research when making large purchases and NO is okay to say! I hope you can take from my experience and not step foot on this establishment. You’ll save yourself the money and time. Shut this place down. More
GOT IN AND OUT IN PEACE Daisy was great.... She was easy to talk too, and helped with a lot questions. I will would tell anyone who's looking for a car to call her....Love m Daisy was great.... She was easy to talk too, and helped with a lot questions. I will would tell anyone who's looking for a car to call her....Love my deal..? More
Daisy!! Without Daisy and everyone at Mac Mitsubishi I'd probably be walking to work today! Love my new Outlander Sport! Thanks again Daisy you are an angel ! Without Daisy and everyone at Mac Mitsubishi I'd probably be walking to work today! Love my new Outlander Sport! Thanks again Daisy you are an angel !!!!! More
Excited in the beginning happy at the end It was great working with James and Raphael they made it possible for me to get in a great car I couldn’t thank them enough for their help in getting It was great working with James and Raphael they made it possible for me to get in a great car I couldn’t thank them enough for their help in getting me into this outlander. Thanks again. More
Great service Eric and Ernie helped me get into a great reliable car. They were very helpful. I was in and out. I am happy with there customer service and also happ Eric and Ernie helped me get into a great reliable car. They were very helpful. I was in and out. I am happy with there customer service and also happy with my car. I highly recommend going to Mac Mitsubishi they are great. More
WALK....NO RUN TO A DIFFERENT DEALSHIP Not enough hot water to take enough showers after dealing with the sleaze at MAC. Nathan, Steve, Ernie, Brian .... liars and xxxx you scrape off the b Not enough hot water to take enough showers after dealing with the sleaze at MAC. Nathan, Steve, Ernie, Brian .... liars and xxxx you scrape off the bottom of your shoes, not people you trust to do business with. Cost me thousands of dollars that will be paying for many years after car has died. More
Don’t do it IF you like the typical sleaze ball dealership experience go to Mac Mitsubishi. Between the promises and shady situations I’ve seen since purchasing a IF you like the typical sleaze ball dealership experience go to Mac Mitsubishi. Between the promises and shady situations I’ve seen since purchasing a vehicle from Mac Mitsubishi I would not recommend it to anybody. 2017 Silverado 1500 issues: 10/13/18 purchased vehicle 10/14/18 vehicle would not start in morning. Waited an hour and vehicle started 10/15/18 vehicle did not start while tow truck driver was there to pickup mazda 10/15/18 Mac Mitsubishi inspected truck, said it had low voltage code 10/15/18 vehicle would not start on my lunch break 10/16/18 dropped vehicle at gengras Chevy 10/18/18 gengras Chevy replaced fuel pump module 10/19/18 make Mitsubishi was supposed to pick up truck but supposedly had low staff so I went to gengras to pickup truck. Truck would not start again. 10/19/18 truck still at gengras 10/22 truck is still in shop with unknown issue was told I would receive a phone call that night with an answer 10/23 I called Chevy because I never received a response from gengras Chevy or mac mitsubishi 10/23 I pick up my vehicle and leave loaner at gengras Chevrolet 10/26 bring vehicle to Mac Mitsubishi for promised dent repair in drivers side rear. Informed the dent would be more then a pull job. Go into office they say the had no promise to repair on file. Told them I had a copy with my truck paperwork that was left in the loaner. 11/1 still have not recieved a response and my papers have been stolen by the dealership out of the loaner and they will not return phone calls. More