MacDonald Motors

Great experience We were so comfortably dealing with everyone. My wife and I were able to take the vehicle for a good test drive on our own which started our experienc We were so comfortably dealing with everyone. My wife and I were able to take the vehicle for a good test drive on our own which started our experience off on the right foot. Dealing with Travis was great he made you feeling like a friend. 5 star rating More

Arousing customer service! Joe Parker was awesome, he found me the perfect car at the perfect price. The process was painless and stress free. I recommend them to anyone who wan Joe Parker was awesome, he found me the perfect car at the perfect price. The process was painless and stress free. I recommend them to anyone who wants a hassle free experience! More

Jeep owner since 2015 and very happy about it I am presently on JEEP number 5 with 3 of those still in my possession, I currently have a 2011 Grand Cherokee with the 5.7 HEMI, a 2017 Cherokee 4 cy I am presently on JEEP number 5 with 3 of those still in my possession, I currently have a 2011 Grand Cherokee with the 5.7 HEMI, a 2017 Cherokee 4 cylinder, and in December 2018 I took delivery of a 2018 Grand Cherokee. MacDonald Motors makes it so easy and comfortable to business with them. You are working with a family owned and operated dealership where you know you are getting the best deal for you. I say "Stop in and say hello to Dan, Bill, and Wendy" they are the owners and they have assembled a magnificent staff in the sales, service, parts and body shop. You will not be disappointed when you buy from MacDonald Motors. It is a pleasure dealing with a family like the MacDonald's and MacDonald Motors. They are the GREATEST More

Great Dealer with honest and knowledgeable sales personnel . Meet Joe Parker, salesmen at McDonald Motors while on vacation. I was impressed with Joe and the Dealership. After dealing with a few dealers in . Meet Joe Parker, salesmen at McDonald Motors while on vacation. I was impressed with Joe and the Dealership. After dealing with a few dealers in my area I Drove all the way back to Bridgton from Pennsylvanian (9.5 Hours) just to buy a truck from Joe. It was well worth it. More

Purchasing a Jeep A fantastic experience purchasing my Jeep from Macdonald motors. The sale with Travis was easy and everything was explained, and you are treated like A fantastic experience purchasing my Jeep from Macdonald motors. The sale with Travis was easy and everything was explained, and you are treated like a superstar. Even the owner Mr. Macdonald greets you when you walk into the dealership. I would recommend Macdonald motors to anybody wishing to purchase a vehicle. More

Family Atmosphere Very impressed with the professionalism and team effort. I never once felt any pressure to buy. The process was easy and not frustrating like it can Very impressed with the professionalism and team effort. I never once felt any pressure to buy. The process was easy and not frustrating like it can be sometimes. I love how everyone there works together as a team. Great experience. Love my new Jeep Grand Cherokee. More

I had a fantastic experience when buying my Ram truck. From the moment I walked through the door, I felt comfortable, just like I was hanging out with friends. The whole dealership works like a well oiled From the moment I walked through the door, I felt comfortable, just like I was hanging out with friends. The whole dealership works like a well oiled machine. After Travis and Joe sifted through my punch list, Travis passed me the keys to go for a test drive in the truck I wanted. After I returned from the test drive, and made my decision that was the truck I wanted. Everyone went into action, while signing various documents, the team washed the truck, filled it with gas, contacted my insurance company, had the temp plate installed, and had the truck front and center waiting for me to drive home More

AVOID Macdonald Motors AT ALL COSTS I wish that I could give ZERO STARS. The service department at this dealership is HORRIBLE. I am sharing my recent experience, so that other consume I wish that I could give ZERO STARS. The service department at this dealership is HORRIBLE. I am sharing my recent experience, so that other consumers are not also taken advantage of by this grossly dishonest service department. I needed to get the oil changed and inspection stickers for two vehicles. They were both running fine when we brought them in for these routine services. I also needed to buy two new tires for my truck. I am new to the area and I assumed that an actual car dealership would provide quality services, versus me having to shop around for a new mechanic. BIG MISTAKE. A very courteous man named Bob kept us informed throughout the oil changes and inspections. He came into the waiting room several times. Long story short. Our 2013 vehicle passed inspection without incident. The oil was changed. His only recommended was for a new air filter "next time." Our 2012 pick up truck needed Brake pads in order to pass inspection. It was toward the end of the business day. We were happy that the mechanic(s) was able to put the new brake pads on and complete the "passed" inspection process. The oil was also changed. Bob stated that he'd order new tires and that they would be able to put them on the very next day! We were so impressed by the courteous, speedy service. Then, we each drove our cars ONE MILE to our house. The pick up truck suddenly stalled in the driveway and would not restart!!! I called Bob to alert him of this immediate problem, as this same truck was running well and driven into the dealership two hours before! He sent a tow truck and said they would "look at it in the morning." But, that "he couldn't think of anything THEY could have possibly done" during the services performed. Really? I was notified today at 4:00 pm that my truck was ready. Another long story short... They charged me another $200.00 to fix my "Mass Air Filter" because it "had dirt on it." The service manager stated that it was just a "co-incidence" and that the problem had nothing to do with the fact that they'd been under my hood all afternoon, the day before. He also basically told me that my business wasn't important enough to them, because they are a dealership, to admit to any wrongdoing. I WOULD NOT RECOMMEND Macdonald Motors. They are a dishonest establishment with horrendous business practices. Furhtermore, I was unable to submit his review unless I provided my email. Again, Really? Stay away from Macdonald Motors! More

Excellent Sales and Service Recently I purchased a new used car from this dealership. My experience with the sales representative Travis was excellent, getting me a car courteous Recently I purchased a new used car from this dealership. My experience with the sales representative Travis was excellent, getting me a car courteously and professionally which I could afford and was to my liking. My trade in was evaluated at the highest level and the bank rate was excellent. The service in prepping the car was outstanding and assistance with learning how to use all the buttons and gadgets was prompt and expert. I can recommend the dealership from the sales, service and the friendly and down to earth owner Dan to anyone who would appreciate a comfortable, honest and best fitting choice for the customer. They are the best dealer I've dealt with in Maine. Jim Sakofsky More

Great Experience---Friendly People I visited several dealers in the area and was disappointed (almost angry with some) at the attitude and ridiculous pricing (10% ABOVE suggested pricin I visited several dealers in the area and was disappointed (almost angry with some) at the attitude and ridiculous pricing (10% ABOVE suggested pricing in Kelly Blue Book). Finally a friend referred me to MacDonald Motors. The web site was easy to use, I quickly identified the new Jeep Cherokee I wanted. I submitted a few quick email questions which were quickly and professionally answered by email. The following day I drove in and met Bill MacDonald and Tim Morton. Tim was upfront with the best price I had seen, showed me the "new" options (hadn't bought a new car in many years). Paperwork was efficient, doc fees were significantly less than other dealers, and in an hour I drove out with my new car. I HIGHLY RECOMMEND THESE FOLKS FOR PURCHASING A VEHICLE. Local folks with great attitudes....unlike the "chain" dealers! More