MacMulkin Chevrolet Cadillac

CAUTION to Buyers— DEFECTIVE 2025 Corvette Z06 Sold by Mac Mulkin Chevrolet Our purchase of a brand-new 2025 Chevrolet Corvette Z06 from Mac Mulkin Chevrolet has been deeply disappointing and unacceptabl Mac Mulkin Chevrolet Our purchase of a brand-new 2025 Chevrolet Corvette Z06 from Mac Mulkin Chevrolet has been deeply disappointing and unacceptable. Upon delivery, the vehicle arrived with defective headlights requiring immediate replacement and body shop repairs before it could even be registered. This is unacceptable for a new, high-performance vehicle that was only two weeks old at the time of delivery.Dealership failed to provide transparency, accountability, or adequate customer support. Avoid this dealership altogether. Protect yourself and your investment by taking your business elsewhere.If unresolved, we will take all necessary legal steps against this dealership. More

I had my Chevy Tahoe serviced at your service department on November 29…11 days ago. I got an oil change and tire rotation. I’ve come to expect that there’s a long wait and it’s pretty expensive. Driving on November 29…11 days ago. I got an oil change and tire rotation. I’ve come to expect that there’s a long wait and it’s pretty expensive. Driving home this evening, I felt some vibration and was hearing a strange noise coming from the driver’s side front wheel. I pulled over to see if I had a flat or had run something over, but I couldn’t see anything. I called a local, honest mechanic and he asked me to bring it in right away so he could make sure it was safe. As it turns out, 1/2 of the lug nuts on my front driver’s side tire were so loose that he could unscrew them easily with the flick of his finger!!! I’m so glad that I didn’t drive to work like that tomorrow! I will NEVER return to MacMulkin for any service again! More

Great repair work… but the rental department was so petty it cost them a loyal customer. My sales rep is fantastic and the body shop did great work on expensive new truck. I was completely happy with that it cost them a loyal customer. My sales rep is fantastic and the body shop did great work on expensive new truck. I was completely happy with that side of the dealership. But the rental department? That was an absolute nightmare — and honestly, shockingly petty. I rented an older vehicle while my truck was in for repairs. No complaints there. I barely drive during the week and was told my repair would take one week (it ended up taking three, but I rolled with it). When I went to return the rental, everything went sideways. I was suddenly told there was “damage” I was responsible for: A cracked key fob with buttons that were already worn down from age. A worn shifter, which was clearly long-term wear and tear. A scratch in the back of center console that I did not make. They actually said to me, “It looks like you ran it over.” No — the key sat in the cup holder 90% of the time. For all this so-called “damage,” they tried to charge me over $800. They refused to consider the age of the vehicle, and after being there for two hours dealing with this they told me to “just make an insurance claim.” So I did, paid my deductible, and left stunned. It felt petty, dishonest, and like a setup for extra money or insurance payouts. And here’s the worst part: Their behavior in the rental department has now made it so I will never return here for service again — despite my loyalty and great experiences with the sales and body work department. It’s a shame how quickly one department can ruin the trust the others worked hard to build. If you rent here, document every inch of the vehicle. Better yet, rent somewhere else. More

Takes forever to get through to make an appointment. After several disconnects was told it will be 3 weeks to get an appointment just for an oil change. They can sell you a car in minutes but takes 3 After several disconnects was told it will be 3 weeks to get an appointment just for an oil change. They can sell you a car in minutes but takes 3 weeks to service the cars they sell. More

If I could give them zero stars I would. My experience with the Chevy service department is the worst experience of my life. Mark The service tech that I was in contact with made multiple pr My experience with the Chevy service department is the worst experience of my life. Mark The service tech that I was in contact with made multiple promises that he did not keep. Also promised on multiple occasions that he would call me back with updates which never happened after about my eighth phone call and second visit to the service department I was actually handed off to a young lady named Taylor who promised me she would find out what was going on with my vehicle and from this point forward would provide me with top notch service and she would definitely find out what was going on with my vehicle and call me back by the end of the day. Again, I was left hanging, I received no update. They have had my vehicle 13 days and I still have no definite answer as to what is wrong with my vehicle let alone any idea as to when I will get my car back. The lack of follow-through and the lack of communication in this department is mind blowing! very unprofessional and the worst customer service I’ve ever experienced. More

We have purchased our fleet through MacMulkin with a seamless process each and every time. seamless process each and every time. More

Thx to Victoria Thompson, Tommy Jr. Todd, Domonique for making it a fun experience to buy a 2026 Corvette Z06. Jay Ferraro Auto Transport delivered the car on Saturday 11-1-25 All good Todd, Domonique for making it a fun experience to buy a 2026 Corvette Z06. Jay Ferraro Auto Transport delivered the car on Saturday 11-1-25 All good so far. More