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MacMulkin Chevrolet Cadillac
Nashua, NH
111 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:30 PM
Saturday 8:30 AM - 6:00 PM
Sunday 8:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 111 reviews
July 13, 2018
Ripped Off I cant believe what just happened!!!! Ive been a loyal customer for 14 years. McMulkin Chevrolet doesn't have enough success and money that they have I cant believe what just happened!!!! Ive been a loyal customer for 14 years. McMulkin Chevrolet doesn't have enough success and money that they have to rip you off just for you to buy a car now. Look at all the bad reviews you guys have been getting. I don't want to drive a Cadillac anymore. Trading the piece of xxxx in. Wow ... More
by lynn3366
Employees Worked With
Steven Burrill
Helpful March 25, 2018
Corvette Experience On March24, 2018 i received a call from Tommy Jr. following up regarding a request i made on a brand new Corvette. Tom stated when are you coming!!! l On March24, 2018 i received a call from Tommy Jr. following up regarding a request i made on a brand new Corvette. Tom stated when are you coming!!! living in long island ny which is about 250 miles away i stated have to talk to the boss (i mean my wife)..Any she said lets take a ride. We arrived Saturday morning and was greeted by the front desk laura. I said want to look at Corvettes!!! 2nd floor..she said....What can I say wall to wall brand new Corvettes...Yep... died and went to heaven!!!!...While looking around with my wife lorraine we were approached by Robert ...."need any help"....Robert is very knowledgeable and knows Corvettes..He showed us the Corvettes and explained everything...NO PRESSURE!!! THANKS..We also met Mark and what can i say a Champion Corvette Team here..We then were introduced to Tommy Jr. This Team treated us like Family...A special thanks again to Tommy jr...You have a top shelf Team and thanks for the tour. If you are looking for a Corvette and like be treated like a real person with no pressure and not being bulldozed with great prices take the ride believe me YOU WILL NOT BE DISAPPOINTED!!!!!. Vinny!!!!! More
by VINNY115
Employees Worked With
Laura, Robert, Mark, Tommy Jr.
August 23, 2017
Email quotes don't match in-house quote After a lot of back and forth on email, I received a quote on a lease for a Silverado 1500. It was higher than I wanted, which was communicated. Was After a lot of back and forth on email, I received a quote on a lease for a Silverado 1500. It was higher than I wanted, which was communicated. Was told to come in to get the best deal (my mistake). I gave them a shot. Upon arrival, information is confirmed, and a quote $70 a month is presented to me. No trade in, just a straight up quote. It was like my emails were never shared or understood. If they can not do a number, I get it. But just be up front. Just say you can't. Would I have gone over my ballpark? Slightly. After back and forth, I get a quote aligned with the original email quote. Plus doc fee. Bottom line, I wouldn't trust an online quote. "Coming in" to get the best deal does not help you either... More
by Gonefishing
Employees Worked With
STEVEN G
August 16, 2017
Wouldn't honor online price After corresponding with a rep of this dealer via email I went in to drive a Traverse. When we sat to talk price I was given a quote $4000 more than l After corresponding with a rep of this dealer via email I went in to drive a Traverse. When we sat to talk price I was given a quote $4000 more than listed online and on an email sent to me. When I pointed this out the sales rep stated the "MacMulkin price" includes rebates for which I don't qualify. The only disclosure on the pricing reads: Tax, title, license and dealer fees (unless itemized above) are extra. Not available with special finance or lease offers. Needless to say I walked out and will never walk back into MacMulkin. More
by Not happy
Employees Worked With
Garrett LeMons via email and Damian Gutierrez in showroom
April 04, 2017
Poor customer service The customer service was deplorable. I called and spoke to a Steven G on the phone about a vehicle. That same day my husband went up to see the vehicl The customer service was deplorable. I called and spoke to a Steven G on the phone about a vehicle. That same day my husband went up to see the vehicle and spoke to a Larry who gave him his "absolute lowest price" I went online and check the stock number only to see the price on the website was $2,200 less than Larrys "lowest price". So he called Larry when he got home in which Larry had to "go look into it" two times and call back. Then I went up the next day and was told by Steven G to talk to a Steven B when I arrived and that the vehicle would be pulled up for me and even set up an apt time. I get there and the receptionist wouldn't allow me to speak to Steven B and directed me to speak to Larry once again. Well Larry was selling another vehicle to a couple and was occupied but they wouldn't let me speak to any other sales member. I was beyond annoyed at this point, and didn't feel like a valued customer. I spoke to a Phil and he couldn't locate the trucks keys or the truck that was supposed to be out front for my "scheduled appointment." Then Larry attempts to juggle selling me a truck as well as the couple he was originally taking care of. Then Larry takes my keys and has someone else check out my vehicle. That person normally works in used vehicles and is not familiar with the new car department. He comes back with an extremely low number on my vehicle, roughly 7k UNDER the KBB trade in amount. At this point they have killed my patience level and I go to the game manager, get my keys back and leave. They are unprofessional, under staffed, unorganized, and sleazy since they have quoted prices higher than marked online and low ball trade ins. They must not value customer service. More
by KyleePerrotta
Employees Worked With
Larry, Steven G, Phil
January 04, 2017
EXCELLENT Leased a new Silverado and a new Traverse and was very happy with our experience. Very professional, up-front, knowledgeable people I worked with. Wou Leased a new Silverado and a new Traverse and was very happy with our experience. Very professional, up-front, knowledgeable people I worked with. Would highly recommend and will definitely return there in the future. More
by Chuck1224
Employees Worked With
Elias, Todd and Art
November 21, 2016
Great service, great experience After having terrible experiences as other dealerships, I was blown away by MacMulkin. Their sales associate Elias understood exactly the kind of vehi After having terrible experiences as other dealerships, I was blown away by MacMulkin. Their sales associate Elias understood exactly the kind of vehicle I was looking for and answered all of my questions every step of the way. They are very thorough here and will not make the experience anything less than enjoyable. I am a full-time student so payments and money down for the brand new car that I wanted, although reasonable, was something I was hesitant of. Steve Miller, the sales manager, was beyond generous, very personable, and really sealed the deal for me. This is a dealership that is focused on selling cars, if you want are looking for a vehicle, they will make sure they give you a good deal on a vehicle that you absolutely love to make that happen. I will continue to buy/lease from this dealership. More
by knolan12
Employees Worked With
Steve Miller, Elias S
November 13, 2016
Best Place To Buy A Corvette!!!! Emailed them with a build sheet for a 2017 Grand Sport Convertible and Jessy responded right away with a price about $10,000 under what everyone else Emailed them with a build sheet for a 2017 Grand Sport Convertible and Jessy responded right away with a price about $10,000 under what everyone else wanted. I ordered the car and they arranged delivery for me at a dealer in my home state of VA. Sierra was also extremely helpful in the whole process. They kept me updated on the progression of the car being built and once e car was delivered to my local dealer for delivery they made sure I had all the necessary paperwork in hand so I could pick it up. "Can you say seamless" true professionals. As for the car I could not be happier with it. It is a blast to drive. Thanks guy's for helping me get the best 50th birthday gift ever, More
by JT31
Employees Worked With
Jessy and Sierra
October 03, 2016
Didn't follow through on promises My car was near the end of its factory warranty and when i purchased it i was told that i could come back to purchase a wheel and tire package and ext My car was near the end of its factory warranty and when i purchased it i was told that i could come back to purchase a wheel and tire package and extended warranty. When i can back they told me the warranty wasn't worth it and DENIED me the wheel and tire package they had promised. More
by MikeMo212
Employees Worked With
Todd Sutherland
July 13, 2016
I drive an hour each way to use this dealership. My expectations were blown away. MacMulkin Chevrolet continues to impress me with their post sale attentiveness and respect. The sales staff, Phil an My expectations were blown away. MacMulkin Chevrolet continues to impress me with their post sale attentiveness and respect. The sales staff, Phil and Steve took such good care of me I decided that taking a heat gun to the dealership logo on the rear of my vehicle wasn't going to happen. How weird is that? I had such a good experience with their staff I decided to not do what I have done for 30 years.... The logo stays! As for follow up service, Anthony in service is outstanding. No question about: He loves his job and it shows! More
by Bryan Ruocco
Employees Worked With
Phil, Steve and Anthony
