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Mack Grubbs Hyundai

HATTIESBURG, MS

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157 Reviews

6507 Hwy 98 W

HATTIESBURG, MS

39402

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157 Reviews of Mack Grubbs Hyundai

October 12, 2017

Simply Outstanding! This is my 7th Hyundai (My 3rd leased vehicle) and my best dealer experience. I look forward to my next Hyundai from Mack Grubbs and Vito in Septembe More

by christopher.kinnan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn "Vito" Lamon
October 07, 2017

Beware Do not purchase a car from this dealership. They don't care about their customers. *IF* I purchase another Hyundai, it will not be from this dealershi More

by dmoss808
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Glenn "Vito" Lamon, Gary Becnel, Tommy Struchen
Oct 07, 2017 -

Mack Grubbs Hyundai responded

I'm not really sure what happened with your situation but I can assure you that we put our customers first in every regard and I apologize that you feel you weren't treated as such. We never require an appointment for an oil change but we do perform them on a first come/ first served basis. If you happen to show up at a busy time, there could be a longer than anticipated wait time to have your service performed. I would also like to speak with you about how you felt your were lied to by any of my staff. That is one aspect of our business that will never be tolerated at Mack Grubbs Hyundai. Feel free to reach out to me here by phone or by email at gm@mackgrubbshyundai.com Again, I apologize that we fell short of your expectation and I appreciate you sharing this experience with us and I will do everything within my power to see that it doesn't happen again, Kevin Mullins General Manager Mack Grubbs Hyundai.

October 06, 2017

Amazing Experience At 58 yoa, this was the best experience ever in purchasing a vehicle. Best salesman award goes to Gary. Very pleased with our purchase and our expec More

by clongeaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary
October 05, 2017

top notch review all of the staff were very friendly and met all of my expectations and more they genuinely cared about making me a happy customer the price was impres More

by dpates601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Glenn "Vito" Lamon
September 21, 2017

Santa Fe Sport I absolutely love my new vehicle. The dealership was great. They met all my expections and more. They provided me with an outstanding buying experienc More

by lisabrewer422
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary, David McCaskell
September 15, 2017

Sonata Was looking for a good mid-size car, test drove sonata, was just what I was looking for great gas mileage, roomy, great car , great service at Mack Gr More

by tony1624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Becnel, Glenn "Vito" Lamon, David McCaskell
September 12, 2017

A great experience! The whole Mack Grubbs Hyundai dealership was amazing from the start. Such an awesome dealership...I will definitely be back for my next car and will More

by dila_sinagra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mullins, David McCaskell, Wallace Carbonette
September 08, 2017

This is my 4th Santa Fe have never has any problems with Santa Fe I'm a happy happy Santa Fe owner Hyundai Santa Fe's have been good to me like I said it's my 4th I trade every 5 years..Vito, David and Kevin were very helpful in putting me in the r More

by emidis22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Mullins, Glenn "Vito" Lamon, David McCaskell
September 01, 2017

My Santa Fe purchase Mr. Carbonette was the most pleasant salesperson. He listened, let me look and try things out, and he explained everything that I asked about. Becau More

by eddchain
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David McCaskell, Wallace Carbonette
August 31, 2017

saleman Could not have asked for a better salesman. Quick to answer questions. Very knowledgeable! Great personality and excellent with clients. Great sen More

by drawson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary --my saleman's
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