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Macke Motors

Lake City, IA

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2 Reviews

1201 W Main Street

Lake City, IA

51449

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August 26, 2020

"Where to begin....called to confirm pricing on a used SUV..."

- afhoops1234

Where to begin....called to confirm pricing on a used SUV and was told vehicle was for sale and it's sale price was correct on their website and they would honor that price. Drive 6 hour roundtrip to be told that online advertised price was only if we financed at the dealer and we were not allowed to pay cash for the vehicle. None of this is stated on their website for their sales price on used cars. Incredibly deceptive. Next they pulled our credit scores and submitted our information to multiple banks without a signed credit application from me or my wife. Lastly the salesman Tony Macke told me I was too f*ING smart for my own good and to leave his dealership. All in all illegal business practices combined with deceptive pricing leads to incredibly horrific experience....STAY AWAY from this dealer.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Tony Macke
July 25, 2020

"I bought a 2013 Lexus ES 350 with 50000 miles on it, I'm..."

- Rick

I bought a 2013 Lexus ES 350 with 50000 miles on it, I'm happy with the car but before purchasing it I was told there were two key fobs, I paid for the car and when they went to get the other fob they could not find one. I was told they would contact the previous owner to get it as he was local, but didn't hear anything for a couple of weeks and now I've called them three times and emailed once about not getting the second fob with no reply it has now been more than three months still no reply. I like the car, the people were good to deal with but they haven't followed up about this fob I believe when I'm told there are two fobs I should receive two.

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Customer Service
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Pricing
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Recommend Dealer
Yes
Employees Worked With
Jim
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