Pricing was problematic, I had $12k in equity in my trade, they wanted to keep that money. took MANY tries and several hours to get a deal that was semi-acceptable. The rebate $$ seem to have disapeared from the final deal after the fact. Said I wanted to see lease pricing, 'our lease system is down'. I was asked -- what would I like to complete the deal -- said I wanted a spray in bed liner -- no bed liner included. after the fact they said, yes, we screwed up, we will get it for you at dealer cost. their dealer cost was $200 more than I can get the same service from paul miller. First service appt -- my truck sat in their service lot all day, wasn't touched (I have the ford app for location) ... was told we couldn't diagnose your vehicle because ford servers had issues. We will reschedule.. NEVER DID. You can't find a worse ford dealer, go anywhere else.