Magic Auto Sales
Little Ferry, NJ
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Service
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
Parts
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday Closed
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Showing 96 reviews
Not a great experience. I would personally recommend avoiding this dealership. Please note that this review reflects my personal experience with Magic Auto Sales of New J I would personally recommend avoiding this dealership. Please note that this review reflects my personal experience with Magic Auto Sales of New Jersey. I purchased a 2016 Dodge Grand Caravan listed online for $13,500 with just under 50,000 miles. I believed I was purchasing a solid, reliable vehicle, so I did not negotiate the additional dealer fees. The out-the-door price before tax was $14,843. After taxes, registration, additional state requirements, financing costs, and repairs, the overall financial cost associated with this vehicle has reached approximately $23,000 or more. Unfortunately, after only about one week of use, including a drive to another state, the vehicle began experiencing multiple problems. Vehicle issues: - The brakes began grinding. I had signed a promise document regarding the brake issue before leaving the dealership. The brakes initially seemed fine, but the problem returned shortly afterward. I repeatedly contacted the dealership seeking a resolution, and many communications went unanswered. - The A/C began blowing hot air and was leaking. - My mechanic identified problems involving the stabilizer, front shocks/suspension, and an oil leak, with repairs quoted at $1,869.89. - The van has been averaging approximately 11 MPG. I previously owned the exact same make and model and never experienced fuel economy this poor. Issues with the dealership experience: - I had to argue to be allowed to test drive the vehicle and take it for a pre-purchase inspection, and I was extremely limited in where I could take it. - I paid extra for an extended warranty that proved useless for these problems because of mileage and coverage restrictions. - I was promised a second key but left with only one. It took approximately four weeks to receive it. - The title also took roughly four weeks to arrive, delaying my ability to complete the required out-of-state registration. - I was promised a full tank of gas. After asking multiple times, I was instead handed $20. I immediately went to a gas station, where filling the tank cost more than ~$60 if I recall correctly. - According to my call history, I called the dealership exactly 31 times from my initial contact through my attempts to resolve these issues. I was repeatedly promised callbacks and resolutions, but many callbacks never occurred and very little was ultimately resolved. - I was later told by email that rear brake pads would be sent to me. I accepted that as a resolution because there did not appear to be much else the dealership was willing to do. That was 10 days ago. After four follow-up emails, I still have no response, tracking number, or confirmation that they were shipped. - The salesperson also asked me to leave a positive review on Cars.com. The entire process lasted more than a month. Throughout it, I repeatedly gave the dealership the benefit of the doubt. I assumed they were busy, that the fees were higher because I was buying from what I believed was a trusted source, and that the issues would eventually be addressed. Unfortunately, that was not my experience. I am now left with an overall financial cost of roughly $23,000 or more, numerous unresolved concerns, and a vehicle that I do not feel comfortable driving very often because of the repair issues. This has been one of the most frustrating purchase experiences I have had. The only reason I am giving two stars instead of one is that the dealership did respond some of the time, and I eventually received the second key and title. Based on my personal experience, I would not purchase another vehicle from Magic Auto Sales of New Jersey. More
Honestly, I was waiting for the usual dealership nonsense.. never happened. Just looked around, asked a bunch of questions, took a test drive, and that was it. Pretty smooth. Felix is the best one nonsense.. never happened. Just looked around, asked a bunch of questions, took a test drive, and that was it. Pretty smooth. Felix is the best one More
I checked a few dealerships before coming here, and I'm happy I ended up at magic auto sales. The prices were fair and Miguel helped me find something that fit my budget without wasting my time. Great expe happy I ended up at magic auto sales. The prices were fair and Miguel helped me find something that fit my budget without wasting my time. Great expereince overall. More
I bought a vehicle from them, but they failed to send the license plate and registration. One of the tires was damaged; they promised to replace it but didn't. They are very irresponsible. license plate and registration. One of the tires was damaged; they promised to replace it but didn't. They are very irresponsible. More
We got a Honda Civic and we absolutely love it! The car is really reliable and pretty much exactly what we was looking for.Mete was amazing to work with, super friendly and helpful, he really went The car is really reliable and pretty much exactly what we was looking for.Mete was amazing to work with, super friendly and helpful, he really went the extra mile to make everything smooth for us. The whole team at Magic Auto Sales made the experience easy and stress free. They really cared about helping us drive off the lot happy.Highly recommend Magic Auto Sales More
Edward had great customer service, very friendly and easy to talk to. 10/10 would recommend. Great prices and good mileage on the vehicles. He was willing to work with me and made the whole process simple.I’ to talk to. 10/10 would recommend. Great prices and good mileage on the vehicles. He was willing to work with me and made the whole process simple.I’ll definitely be recommending Magic Auto Sales to friends and will be shopping here again. Really happy with my experience. More
Came in yesterday and Melissa at Magic Auto Sales was more than helpful. She showed us multiple cars, gave us different options, and was very realistic and honest about everything. Overall, it was a real more than helpful. She showed us multiple cars, gave us different options, and was very realistic and honest about everything. Overall, it was a really good experience. I would definitely come back again! More
many thanks to Mat and Magic Auto Sales. They truly deliver the perfect balance of professionalism and a welcominhometown atmosphere. Mat was clear efficient and easy to work with throughout They truly deliver the perfect balance of professionalism and a welcominhometown atmosphere. Mat was clear efficient and easy to work with throughout the process. I genuinely appreciated how smooth and comfortable the entire experience was from start to finish More
Would recommend to friends and family. Mete is very good with the numbers, and the team at Magic Auto Sales got me into exactly the vehicle I wanted. Everything was handled clearly and pro Mete is very good with the numbers, and the team at Magic Auto Sales got me into exactly the vehicle I wanted. Everything was handled clearly and professionally,these guys were very transparent from start to finish. More
Edward was very nice and helpful. I left Magic Auto sales with the exact car I came in looking for. He explained everything in detail including the payment plan schedule, insurance a I left Magic Auto sales with the exact car I came in looking for. He explained everything in detail including the payment plan schedule, insurance and all the details of the car basically everything. The financing process was smooth and they worked with me on a low down payment. overall it was a stress free and straightforward experience. Thank you!!! More

