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Magnussen's Toyota of Palo Alto - Service Center

Palo Alto, CA

4.6
277 Reviews

277 Reviews of Magnussen's Toyota of Palo Alto - Service Center

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March 30, 2023

Excellent service and attention to detail. Service manager explained service required in an easily understandable way. More

by mhsagan
Recommend Dealer
Yes
Employees Worked With
Randall
March 21, 2023

Always the Best! Same tech for 20 years on my RAV4 EV, so always perfect. More

by jillsjensen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Ricalde
March 17, 2023

Thanks to all at Magnussen who keep my 2008 Prius running smoothly. Thanks especially to Crystal in the Service Department for her kindness and help. More

by Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
March 09, 2023

Great service from Thanh! My 12 year old car runs smoothly again and new lights installed. More

by mmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanh Tran
February 01, 2023

Alex is an outstanding service advisor! ! He’s very knowledgeable, and always explains in detail what work is to be done. For over 25 years I’ve taken my Toyota’s to Magnussen’s, and have b More

by lvowlpost
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
April 10, 2022

good service service. Randall was a great service advisor. He made sure that my car was ready in about an hour. More

by contactsln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall
February 28, 2022

Brought my car in for its 20k service. Alex Ramiez is a great service writer . I have been dealing with him for years . Car was done sooner than I expected More

by Rdzmuda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramiez
November 13, 2021

Alex Ramirez has been servicing my car for the last 15 years! I would not trust anyone else with it! He always has my best interest in mind! I can always trust him to do anything that my car needs to k More

by Nana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
October 23, 2021

Alex Ramirez was personable and helpful during my recent recent service appointment. He explained all my options clearly, and took the extra time needed to be sure I understood. More

by skidive782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
October 06, 2021

My Prius was serviced at Magnussen's and, as always, it was an easy and they did an excellent job. Alex Ramirez was professional and explained everything clearly. I was helped promptly and all went without More

by yurtlady
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez