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Maguire Automotive
Ithaca, NY
1,081 Reviews
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1,081 Reviews of Maguire Automotive
Verified Customer
Helpful September 15, 2021
The salesman was rude and not taught more extensively on how the federal tax incentive works then was promised it would be detailed and charged he failed to keep his promise. He now reaches out to me saying how the federal tax incentive works then was promised it would be detailed and charged he failed to keep his promise. He now reaches out to me saying bring it in and we will detail it for you but I live in Syracuse that’s way out of the way for just a detail and a waste of my time. Communication with the salesman was ok but the problem occurred when he said that 2,000 dollars promo from Toyota is over and had a check from the bank all set to go and the price changed. He could of relayed to us by phone or text to me or my fathers phone that the price changed. Instead he failed to do that and then words were exchanged due to his lack of intelligence. More
by Newme041391
Employees Worked With
Marcus Stone
September 15, 2021
I literally drove away yesterday thinking "This is why I come here for my service and why I will buy my next new car here as well". I can't remember her name, but the woman who took care of me yesterday come here for my service and why I will buy my next new car here as well". I can't remember her name, but the woman who took care of me yesterday greeted me outside in the service area when I arrived and was 100% professional and courteous. It didn't hurt either that it only cost me $10 for my oil change and inspection. Also, they cleaned up my car which was a much appreciated added bonus! Thank you! More
by ostranderb62
Employees Worked With
Chelsy Carey
September 15, 2021
Helpful staff. They did all the standard maintenance, and prepared my side window mirror for no cost. I'll definitely go there for my next service. prepared my side window mirror for no cost. I'll definitely go there for my next service. More
by JBOWEN7
Employees Worked With
Bob Sullivan, Chelsy Carey
September 13, 2021
Jasminne was phenomenal from start to finish. Answered all my phone calls and made sure I was kept informed through the entire process. Made me feel welcome and my car is running beautifully now. I’ll be all my phone calls and made sure I was kept informed through the entire process. Made me feel welcome and my car is running beautifully now. I’ll be sure to get any servicing done at Maguire from now on! More
by JAYDEHAVERS
Employees Worked With
Jasminne
September 13, 2021
The recall work of removing fuel pump had to be corrected 3 days after install due to evaporative leak fault. A common issue on a 4Runner fuel pump replacement from the blog posts I read by other Toyota ser 3 days after install due to evaporative leak fault. A common issue on a 4Runner fuel pump replacement from the blog posts I read by other Toyota service departments. The procedure for replacing the fuel pump should be updated by Toyota to prevent future rework. If the part and the labor holds up I will be happy. The service department front desk were A+ keeping the customer happy and agreeing to perform the rework. More
by UNKNOWN0
Employees Worked With
Bob Sullivan
