Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maguire Chrysler Dodge Jeep Ram of Syracuse
Syracuse, NY
1,515 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,515 reviews
December 31, 2020
Steve and Joe made the car buying process so efficient and easy! Very happy with my new car thus far! Thank you! I’d recommend you to anyone looking for a car. Thanks again for your help during a diff and easy! Very happy with my new car thus far! Thank you! I’d recommend you to anyone looking for a car. Thanks again for your help during a difficult time! Sally Fleck. More
by NOAHPUPPUP
Verified CustomerEmployees Worked With
Steve Dievendorf, Joe Mooney
December 31, 2020
My engine light was on. Took too Lucus auto. They reset the light the code was P0128. He said I had bad thermostat a week and 1/2 later took in for appointment. They put it on a hoist only to call me and the light the code was P0128. He said I had bad thermostat a week and 1/2 later took in for appointment. They put it on a hoist only to call me and say I had oil everywhere and the dip stick was barely reading any oil (had a oil change 3 weeks prior) Had it towed from Lucus to Maguire with out advanced notice referred to me by Lucus who purchased his wife’s jeep there, they had my Jeep fixed in a day and 1/2. It cost me even with Warrantech warranty but they worked with me and got the job done. Btw 2014 Jeep oil cooler cracked known problem with 2014 Jeep Wrangler Totally appreciate their honesty and prompt repair service. I would Highly recommend them. Someone left a bad review and recommended Fayetteville hahahaha I can tell you major horror stories about Fayetteville one being leaving out a bolt in a newly replace caliper and then writing up the service order as lose bolt. Try NO bolt. I will NEVER refer Fayetteville ever ever ever They also charge you for work they have never performed. I’m assuming someone who works there left that review Thank you again my next Jeep purchase will definitely be at Maguires More
by Kkarle66
Employees Worked With
Brydget Newland
December 30, 2020
The extended warranty did not cover parts, like the pins that hold the struts to the car. I got my car back was told it needed a tune up, that’s why it was driving so terrible. In fact it was the transmis that hold the struts to the car. I got my car back was told it needed a tune up, that’s why it was driving so terrible. In fact it was the transmission going on the car. I had to deal with this issue on my car for over three months until I got in writing from another shop that the transmission needed to be repaired by a full service place, finally they did the warranty work, but the car is still not driving correctly, I have to trade it in I do not feel like it was fixed correctly and do not want a huge bill since the warranty is going to expire in just days. Truly not a happy experience. More
by lisareale
Employees Worked With
No idea of the names of the people who helped me, to be clear., John French, Brandon Milton, Dan Marks
December 30, 2020
Took care of my trucks issues Needed recall and oil Took care of my trucks issues Needed recall and oil change also also also i i i i i i i i i i i7 Took care of my trucks issues Needed recall and oil change also also also i i i i i i i i i i i7 More
by cavedine
Employees Worked With
Louis Valerino, John French
December 30, 2020
I stopped into get my steering serviced on my 2020 Gladiator. Parts not available but ordered. Truck wanders around. Thanks Jeep Gladiator JT Rubicon kl Gladiator. Parts not available but ordered. Truck wanders around. Thanks Jeep Gladiator JT Rubicon kl More
by CALLANMAN1
Employees Worked With
Brydget Newland, Derek Gonyea
December 29, 2020
Brought my vehicle in for inspection. I was able to wait and have this taken care of in a reasonable amount of time. The waiting room is clean and I felt comfortable waiting for my vehicle there. and have this taken care of in a reasonable amount of time. The waiting room is clean and I felt comfortable waiting for my vehicle there. More
by lmmarks
Employees Worked With
Dan Marks
December 29, 2020
Bruno is definitely an asset to your company. My overall experience was great. A big thank you again Bruno and Heather for your hard work going back and forth to ensure we get the vehicle we wanted. experience was great. A big thank you again Bruno and Heather for your hard work going back and forth to ensure we get the vehicle we wanted. More
by Abbigaile
Employees Worked With
Bruno Schirripa
December 26, 2020
Joe was so helpful and got me the best financing possible!! I was blown away. Plus Wasam answered all of my questions professionally. Love my new vehicle. possible!! I was blown away. Plus Wasam answered all of my questions professionally. Love my new vehicle. More
by missjewels79
Employees Worked With
Wesam Abdel, Joseph D’Amato
December 23, 2020
Chris in service is great. He provides excellent customer service and is extremely knowledgeable about the Jeep product . He is the reason I go to Maguire vs other dealers. I have also dealt with Sal. He is service and is extremely knowledgeable about the Jeep product . He is the reason I go to Maguire vs other dealers. I have also dealt with Sal. He is an excellent mechanic and also very knowledgeable More
by mquigley4
Employees Worked With
Chris, Sal , Joe Mooney
