
Maguire Chrysler Dodge Jeep Ram of Syracuse
Syracuse, NY
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Terrible service. Won’t buy from them because of service told me to read manual when I asked what needed to be done to car. Fixed twice still broke told me to read manual when I asked what needed to be done to car. Fixed twice still broke More
Very unsatisfactory service. It took 4 weeks for a repair for a front end noise. First they replaced sway bar link. Told me the vehicle was complete and when I picked it up it was still making the noise. The for a front end noise. First they replaced sway bar link. Told me the vehicle was complete and when I picked it up it was still making the noise. Then they replaced the strut, same noise at pickup. Then the bushing. While waiting on the part for bushing my vehicle was vandalized in the parking lot. The loaner they had me using had an issue when braking and they did not exchange loaner “due to availability”. It did not feel safe and was a complete inconvenience. I did not feel comfortable driving my family in the loaner. No confidence in the work being done since they tried to return the vehicle to me multiple times when it was not repaired. I had to travel back and forth bringing the vehicle back. Then it felt like they were running up the bill since they replaced so many parts. I had to pay a car payment for a vehicle I didn’t have for a month. It was a very bad experience and they were not even apologetic for the inconvenience. To top it off when I finally picked up my vehicle there were still pieces of glass from when the window was broken in the parking lot, which would not have happened if they fixed it correctly the first or even the second time. More
Thanking you for your continuing serving the greater community. Love my Jeep Renegade Latitude. May you all have a blessed Holiday! Stay Safe and God Bless. community. Love my Jeep Renegade Latitude. May you all have a blessed Holiday! Stay Safe and God Bless. More
When the Start/Stop system malfunctioned and shut my car off I was met with friendly service when I showed up without an appointment. Additional repair services were also done in a short amount of time and off I was met with friendly service when I showed up without an appointment. Additional repair services were also done in a short amount of time and the car was ready the same day. More
Very timely, communicative and helpful. Directed me to correct place to pull in, placed plastic on steering wheel and seat for sanitation. Appreciated the covid 19 precautions. correct place to pull in, placed plastic on steering wheel and seat for sanitation. Appreciated the covid 19 precautions. More
I’ve had nothing but great experiences with McGuire Ram in Syracuse. The buying experience when Jeff Manning sold me a Ram 2500 was exceptional, the service experiences have also be outstanding... service in Syracuse. The buying experience when Jeff Manning sold me a Ram 2500 was exceptional, the service experiences have also be outstanding... service hours work for my busy schedule, they’ve driving me to and picked me up from work, and the service manager calls with no pressure to let me know if there’s other work that needs to be done. Because of their great service, my 2017 runs great, looks great and rides great. More
My experience with Maguire was exceptional! I can’t say enough about how wonderful and professional Bruno was through the whole process. He responded promptly to my phone calls, took time with me to explai enough about how wonderful and professional Bruno was through the whole process. He responded promptly to my phone calls, took time with me to explain everything about the dealership, the car, their policies, and financing options. As a first-time buyer, I felt completely at ease going with Maguire. My Jeep Compass is pristine and I’m so happy with my decision. Bruno and the rest of the team are a class act and I would recommend them to everyone I know! More
I would recommend this dealership to anyone looking for a new or used vehicle, very nice staff, willing to get you what you need at a good price and one you can afford. new or used vehicle, very nice staff, willing to get you what you need at a good price and one you can afford. More
I experienced a more than helpful staff willing to address my needs on a tight timeline. I would recommend your service and will continue to have my Jeep serviced at your location. I am wholly satis address my needs on a tight timeline. I would recommend your service and will continue to have my Jeep serviced at your location. I am wholly satisfied with the service I received. More