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Maguire Chrysler Dodge Jeep Ram of Syracuse

Syracuse, NY

4.4
1,515 Reviews

959 Hiawatha Blvd W

Syracuse, NY

13204

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Showing 1,515 reviews

August 27, 2020

The only unpleasant thing about this experience is this review app. I dont like the fact that you force the customer to write a review they do not to write. Stop makeing this part mandatory and you mig More

by JAH146
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Milton
August 27, 2020

My past two times my car was not ready when it was expected to be ready. Waiting for customernrep to finish paperwork is frustrating. I have been coming to the dealership for years under many differen More

by Chad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John French
August 25, 2020

The work was completed in a timely manner at the agreed upon cost. All I needed was an oil change. The car was cleaned as well. More

by AVIZAMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John French, Brandon Milton
August 24, 2020

This dealership has always been a pleasure to work with from the time of purchase to any of my service needs. Highly recommend them for anything! More

by Chuck W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John French, Brandon Milton
August 21, 2020

Bruno and Joe were a pleasure to work with. Pain free, simple, and easy process. I would recommend Joe or Bruno to anyone looking for a new or used car! More

by Kmbarry73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Schirripa, Joseph D’Amato, Lindsey Gancasz
August 21, 2020

I brought both my cars for oil change and check over the guys there were very nice very polite. I will b bringing my cars there all the time. More

by gervasijosie1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher j care, John French, Brandon Milton
August 21, 2020

Took care of the problem with my son’s car. Service was great. Son was very impressed with the kind treatment and attention to detail More

by mswing0668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John French
August 20, 2020

Phenomenal customer service & wonderful personalities from everyone, especially Bruno and Joe. Highly recommend both of them. They both had great communication and worked hard to get us a great deal! More

by Hydie25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Schirripa, Joseph D’Amato
August 20, 2020

Great service. Quality repairs. Scheduling work was easy and a loaner vehicle was arranged while the work was completed. It was a good experience worth noting. More

by pat.48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Dievendorf
August 20, 2020

My Jeep was in the shop for 3 weeks, I wouldn’t get an update unless I called them myself. They refused to give me a rental. More

by Patricia Oliver
Recommend Dealer
No
Employees Worked With
Jason
Aug 24, 2020 -

Maguire Chrysler Dodge Jeep Ram of Syracuse responded

Patricia - Thank you very much for the information. Let me first say that I am very sorry that your repair took so long. Would you mind emailing me at fvanderpool@maguirecars.com and give me some details? I want to check and see if this was a back order parts issue or a different issue that we could have done better with. I am also surprised that you were not offered a loaner car as we have plenty available most times. I want to understand the entire experience so I can help you or any other future customers that visit our store. Please email or call me at 315-521-7315 as I would love to find out more details and help you if possible. Again I thank you for the honest feedback and would like to help. Thank you Frank Vanderpool General Manger

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