Maguire Chrysler Dodge Jeep Ram of Syracuse

The drop off and pickup was an easy process; however, they were late on their promise of when my car would be done. Overall, I had a positive experience and will use them again in the future for work nee they were late on their promise of when my car would be done. Overall, I had a positive experience and will use them again in the future for work needed on my car. More

The service department communicated the problems clearly and the repair was completed quickly. Paperwork was ready when I arrived for pick up. The repair was expensive but at least the process was effici and the repair was completed quickly. Paperwork was ready when I arrived for pick up. The repair was expensive but at least the process was efficient and pleasant. More

Did a great job with the repair but the courtesy car wash was terrible. There was actually dirt all over the bumper. Had to bring it to a car wash. was terrible. There was actually dirt all over the bumper. Had to bring it to a car wash. More

The staff at mcquire jeep of Syracuse always listen to my concerns and follow up on them. They offer great customer service. concerns and follow up on them. They offer great customer service. More

This is my first ever New vehicle of any kind, at 61 years of age. I went in guarded and skeptical but with an open mind. Erick made the process very simple and easy. years of age. I went in guarded and skeptical but with an open mind. Erick made the process very simple and easy. More

They took there time and investigated the issue after hearing what we said and fixed the problem. Very professional and helpful hearing what we said and fixed the problem. Very professional and helpful More

Both Mark and the dealership management were terrific and made the order/purchase process enjoyable. I will be looking forward to doing business with the Maguire team in the future. In the meantime I will be made the order/purchase process enjoyable. I will be looking forward to doing business with the Maguire team in the future. In the meantime I will be recommending the dealership to anyone I know who is in the market for a new or used vehicle. More

Everybody was very friendly and very helpful I had a great experience. Mark was easy to deal with. I would highly recommend this dealership. great experience. Mark was easy to deal with. I would highly recommend this dealership. More

The absolute worst service I’ve ever had ANYWHERE! My 2020 keep started having engine trouble on a Sunday so I called Monday morning to get my vehicle in, they said we don’t have an appointment until My 2020 keep started having engine trouble on a Sunday so I called Monday morning to get my vehicle in, they said we don’t have an appointment until Friday but bring it in and we can try to get to it sooner, great so I did. On Tuesday they called and said well you require a complete engine tear down and we can’t get to it for 4-5 weeks so you should probably take it to another dealership. When I picked my vehicle up to take it elsewhere after being turned away, the service person pulled it around for me and his exact words were well good luck it’s running pretty tough and hesitated when I said should I even be driving it. Then told me well if you break down you could call roadside service and get it towed. That’s disgusting for a shop to turn away service for one and then have a customer drive a vehicle away that’s unsafe! More

When I left the dealership my license plate was falling off who ever put the plate on stripped the screws and I have 2 blown shocks and my vehicle that I had to wait 15 days for them to even look at and no off who ever put the plate on stripped the screws and I have 2 blown shocks and my vehicle that I had to wait 15 days for them to even look at and now I have to wait till god knows when to have them replaced. More