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Maita Chevrolet
Elk Grove, CA
3,169 Reviews
Maita Chevrolet is located at 9650 Auto Center Drive Elk Grove, CA 95757. Our central location near the Golden State HWY allows us to conveniently provide sales and services to customers visiting from Sacramento, Stockton, and Lodi, CA. For youre convenience, our sales department is open everyday with extended office hours. Please use the map to get specific driving directions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 3,169 reviews
April 26, 2019
AMAZING STAFF The entire experience from beginning to end was so pleasant!!! The staff is amazing. Great people!!! They all went ABOVE and beyond to give us EXACTLY The entire experience from beginning to end was so pleasant!!! The staff is amazing. Great people!!! They all went ABOVE and beyond to give us EXACTLY what we wanted and the terms we wanted. What I especially liked is we didn't have a salesperson breathing down our neck pressuring us. Everyone was so easygoing and pleasant. Ive already refereed a few coworkers to them. More
by CPOMEROY69
Verified CustomerEmployees Worked With
Bubba Harrison
April 26, 2019
Great price, but hampered by some abysmal customer service Salesperson: Gudi Sales Manager: Bubba Harrison Finance Salesperson: Kassandra Finance Managers: Eric, Tom -Gudi and Cassandra were a pleasure t Salesperson: Gudi Sales Manager: Bubba Harrison Finance Salesperson: Kassandra Finance Managers: Eric, Tom -Gudi and Cassandra were a pleasure to work with. From me, they receive 5/5 stars and 10/10 if I would recommend someone to work with. -Bubba, I can speak to because I had limited contact with him. If he instituted the policy where USAA members must wait until the dealership receives financed funds from USAA before they will release a purchased car then he is a 0/5 stars and 0/10 to recommend. USAA verifies funds over the phone coupled with the fact it took 2 days before the dealership even submitted the funds is beyond unacceptable. You *must* institute a new policy that doesn't involve a second hard-check to a USAA member's credit. Tom (Finance Manager) is by far the most incompetent and unprofessional person I have ever had the misfortune of interacting with at a car dealership. I spoke to him on the phone the following day after purchasing my car to figure out why USAA's form hadn't been submitted for the dealership to receive the remaining funds for the car and he said he'd have it to them in a couple hours. It wasn't submitted until after I called for a second time the next day and sat on the phone waiting for 20 minutes until Erick just happened to walk by and pick up the phone (more on that later). No call from Tom to let me know he was having trouble of any kind. Meanwhile I sat for 2-days without a vehicle I had purchased and put $5,500 down. Tom should be a textbook case of how to do everything wrong with customer service. Eric (Manager) is the exact opposite of Tom in every case. After he just happened to pick up the phone after Tom left me on hold for 20 minutes he quickly identified how odd my case was and immediately came up with a plan of action to retrieve the remaining funds from USAA via the fax-in form. I received a notification of the request 3 hours later from USAA and called Erick back to see how we could work out getting me my car that day. He agreed to a phone verification of funds, so we conference called USAA and spoke with Ciara who verified every for Erick. I took possession of my car 40 minutes later. Erick, to me, is beyond 5-stars and a 10/10 recommendation. He is a true asset to your company and the only reason I didn't walk back into that dealership and tear up that contract since their repeated incompetence prevented me from getting me a car in a timely manner. Great deal on price, though! Honorable mention to Daulton, who stood-in for Gudi for delivery of our car. Great guy with a great name. More
by Sean
Employees Worked With
Other Employees :
Eric Swanson, Bubba Harrison, Gudi Sandoval, Kassandra Sandoval, Daulton Shamel
April 25, 2019
Oil change The gentlemen changing oil need to take their time and clean up the residual oil when done. I have had to take my vehicle back to the dealer two times The gentlemen changing oil need to take their time and clean up the residual oil when done. I have had to take my vehicle back to the dealer two times cause it always looks like I am leaking oil when in reality it’s because of the terrible job of cleanup. They need better supervision and training to stop this kind of customer service. More
by MWEAVERZZ
Employees Worked With
Vincent Valdez
April 25, 2019
Took way too long for a oil change 2 hours 2 hours is too long for a oil change. I had a 1:30 appointment and they never got to the truck until 2 or later. I know things happen and it's hard to 2 hours is too long for a oil change. I had a 1:30 appointment and they never got to the truck until 2 or later. I know things happen and it's hard to stay on schedule, but 2 hours...ouch. More
by GOODMASONRY
Employees Worked With
Alfredo Sandoval
April 25, 2019
Malta seal Looks beautiful. Had the dealership Maita seal performed and it makes my truck look brand new again. It was really worth it in the end. Looks beautiful. Had the dealership Maita seal performed and it makes my truck look brand new again. It was really worth it in the end. More
by STEVEORR28
Employees Worked With
Nick Kotsovolos
April 24, 2019
It sucked...you tied to beat me out of $11,000 I just post my review on Google and it's not good ..go out and view...another shop fixed my car for $2300 I wont be returning or making recommendation I just post my review on Google and it's not good ..go out and view...another shop fixed my car for $2300 I wont be returning or making recommendations More
by EVONNE.LAWSON
Employees Worked With
Nick Kotsovolos, Brian Shortridge
April 23, 2019
Service It was great experience I came in dropped off my car in the morning. The shuttle took me to wal mart. I mAde my way home then when it was ready I wen It was great experience I came in dropped off my car in the morning. The shuttle took me to wal mart. I mAde my way home then when it was ready I went back picked it up. The service advisor went over everything I paid and went home. It was awesome everyone was nice. More
by DEBTULY110865
Employees Worked With
Alfredo Sandoval, Vincent Valdez
April 23, 2019
Disappointed The next day found a hose that was not connected and it sprayed fluid all over the engine. I found this out because I needed to have the battery teste The next day found a hose that was not connected and it sprayed fluid all over the engine. I found this out because I needed to have the battery tested and when I opened the hood I noticed some type of fluid all over the engine. More
by kjtsr1972
Employees Worked With
Alfredo Sandoval
April 23, 2019
Quick and easy, good customer service I took my car in for a noise and they got it taken care of an Alfredo also helped me with my OnStar set up which was must appreciated. Excellent servi I took my car in for a noise and they got it taken care of an Alfredo also helped me with my OnStar set up which was must appreciated. Excellent service! More
by JRMATEO
Employees Worked With
Alfredo Sandoval
April 22, 2019
excellent Nate and Daulton did an awesome job. Nate was very responsive, honest, and reliable. Daulton did an excellent job of walking me through all the feat Nate and Daulton did an awesome job. Nate was very responsive, honest, and reliable. Daulton did an excellent job of walking me through all the features in our new vehicle and making sure we felt supported through the entire purchasing process. Will definitely be back next time we're looking for a new vehicle. More
by NCWATERS1
Employees Worked With
Daulton Shamel, Nate Declarador
