Maita Chevrolet

Service was promptly done and communication was great. It was good to have a coupon. It was good to have a coupon. More

Iour service Rep, Cruz was amazing. She was through in explaining what the process was, and what to expect. She greeted me with a smile, and was very polite. She looked at my coupon to She was through in explaining what the process was, and what to expect. She greeted me with a smile, and was very polite. She looked at my coupon to see which one would benefit me the most for the service my truck needed. More

I have great experience with Mr. Clemente and his team, Mr. Clemente provided us every detail of the truck and really patience answer all the question. Clemente and his team, Mr. Clemente provided us every detail of the truck and really patience answer all the question. More

My service advisor Cruz is awesome. She keeps me unposted on the status of my car. She works to get me out and on with my day as soon as possible. She keeps me unposted on the status of my car. She works to get me out and on with my day as soon as possible. More

ALways Great to work with! ! They go above and beyond what they need to do to take care of you!! ! They go above and beyond what they need to do to take care of you!! More

Overall the experience was good, a great selection of cars and willing to answer. any questions. cars and willing to answer. any questions. More

I am extremely happy that I came to this dealership. My sales consultant’s name was Sevy, he was helpful with all of my question. Maria was also great with explaining all the warranties and preparing do My sales consultant’s name was Sevy, he was helpful with all of my question. Maria was also great with explaining all the warranties and preparing documents. Maita Chevrolet had a friendly staff and a wide selection of vehicles. More

Biggest disappointment was when I asked for a red bow on my new car and was told they didn’t have any. Came back a few days later to see a red bow. Wish there was more transparency in the transaction and ge my new car and was told they didn’t have any. Came back a few days later to see a red bow. Wish there was more transparency in the transaction and get rid of the good cop bad cop act. Also don’t make me estimate the mileage on the trade in then hold it against me later in the transaction saying “we are taking it at this rate even though you told us the wrong mileage”. Used cars and roll back cars should not be sold at MSRP. If it rolls off the lot in someone else’s assumed possession, the price should be reduced. Regardless of the mileage. Also, if DMV paperwork if messed up on dealership error it’s not my responsibility to rush over and help correct it. If I don’t buy a car or still considering, I shouldn’t be told “he won’t be getting paid today because he spent time with you” There’s no feeling that I want to keep coming back or recommend anyone. Once you buy the car, you’re treated like nobody. I’d prefer to never have to go back again. More

I had a great experience with the salesman Anthony Caston super nice and super friendly. Maita Chevy was willing to work numbers with me at a price I was comfortable with. The service advisor Cruz Coronel is super nice and super friendly. Maita Chevy was willing to work numbers with me at a price I was comfortable with. The service advisor Cruz Coronel is also really great! She has excellent customer service. I highly recommend Maita Chevrolet in Elk Grove More

Despite having an appt for 7:15 am, it took an hour to begin the service. The service tech could not find the location of the vehicle after someone else moved it somewhere. The wheels were left with greas begin the service. The service tech could not find the location of the vehicle after someone else moved it somewhere. The wheels were left with greasy, rubberized smudges on the spokes after a rotation. Very difficult to clean it off. Even after producing an email with the $20 off for the service, I received a rebuke for not having the hard copy I received in the mail. It was not a happy experience, before during or after. More