
Maita Honda
Citrus Heights, CA

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2,265 Reviews of Maita Honda
Worst car buying experience I came very prepared to the dealership I had my payoff amount already preapproved by Honda and knew exactly which car I wanted. In the negotiations I I came very prepared to the dealership I had my payoff amount already preapproved by Honda and knew exactly which car I wanted. In the negotiations I had the sales guy write down the payoff amount he said he would tell the managers and work it into the deal. Anyways I sign finally and I wasn’t looking at the payoff just the price of the car etc. they call me a MONTH later saying my payoff amount is higher than what’s on the contract and I inform them I gave my EXACT 10 day payoff to the sales guy. The manager tries to have me pay for half I say absolutely not! He gets me to come in to sign again at the higher amount for the payoff. At this point another payment has been made to my CU which I was planning to reverse because it should of been already paid off. Then he calls a few days later and has me sign AGAIN saying Honda wanted the contract to look different! I check every day to make sure my CU was payed off when the check is finally received it’s less than the payoff. I email the manager who says oh I’ll send another check which has never happened. To this day which it’s almost been 3 months I still have a balance on my CU. I am beyond disappointed with my car buying experience. I have purchased many vehicles and NEVER had an experience like this before! Run away from this dealership. More
Great Customer Service in purchasing my vehicle as was treated very well by both Sales Person and Finance Manager. Mostly liked having not to deal with a Customer Service in purchasing my vehicle as was treated very well by both Sales Person and Finance Manager. Mostly liked having not to deal with a layer of sale staff to arrive at a final price for vehicle. More
Best experience As soon as my family and I walked in we were welcomed with a smile and immediately helped. Our car sales women was Marty and she went above and beyond As soon as my family and I walked in we were welcomed with a smile and immediately helped. Our car sales women was Marty and she went above and beyond for us. My credit history is not the best but the team at Maita Honda made it possible for my family and I to walk out with a brand new car. I would recommend this car dealership to any of my family and friend. More
Very nice people I love going to them they r very nice and very helpful. I like the way they take care for my car thank you so much I love going to them they r very nice and very helpful. I like the way they take care for my car thank you so much More
Easy fast and staff was very knowledgeable about the car. Victor was great! He knew all the details about the exact car I wanted. Test drove , got started and the process was very quick. They all wanted to m Victor was great! He knew all the details about the exact car I wanted. Test drove , got started and the process was very quick. They all wanted to make sure I was getting the best deal and were very knowledgeable! More
Great service Great customer service. Very helpful and friendly throughout the whole process. Barbara was very helpful in explaining all the features and functions Great customer service. Very helpful and friendly throughout the whole process. Barbara was very helpful in explaining all the features and functions of my new car. More
Maintenance call and brake flush! Everyone was friendly and helpful! The job was done in under the time promised! All my questions were answered in a timely fashion! Even a coupon was Everyone was friendly and helpful! The job was done in under the time promised! All my questions were answered in a timely fashion! Even a coupon was supplied without my asking! More
Easiest new car purchase I ever made Excellent customer service. I knew the vehicle I wanted and did all my research with numerous other dealers in the area before deciding on this dealer Excellent customer service. I knew the vehicle I wanted and did all my research with numerous other dealers in the area before deciding on this dealer. I chose my car on line and dealt with MARK holiday in the internet department and we came to a final price “out the door including tax, license and doc fees” and found the total was within my budget. I made a trip to Miata Honda did a test drive, signed a few documents and away I went. Couldn’t have been more pleased with the whole transaction. Sincerely, Thomas Martignetti More
Fantastic Service and Customer Care! My experience at Maita Honda was exceptional. I was a walk-in on a good day in the morning. A Service Adviser greeted me right away (John) and got to My experience at Maita Honda was exceptional. I was a walk-in on a good day in the morning. A Service Adviser greeted me right away (John) and got to me as fast as he could. I explained to him the service code my car had, as well as some other concerns I had. He listened, noted them down on the service request, as I had explained, and got me into the system. A service technician had already taken my car before I had even finished. Talk about fast! John took to to the lounge, showed me where everything was, and kept me informed of how my car was doing. The estimate was really accurate and I was out of there, with all of my concerns addressed, in very good time! Very Happy! More
Out of way JJ S. Gets an A+ rating from me. He definitely went out of his way to reach a deal on a CRV of my wanting and needing. This is my fourth new Honda. He JJ S. Gets an A+ rating from me. He definitely went out of his way to reach a deal on a CRV of my wanting and needing. This is my fourth new Honda. He was the BEST!!! More