Maita Honda

Prompt service Time for oil change and tire rotation. Before I finished my complimentary donut and tea, vehicle was serviced and washed! Arrived at 6:58am, departed Time for oil change and tire rotation. Before I finished my complimentary donut and tea, vehicle was serviced and washed! Arrived at 6:58am, departed at 7:52am. Can’t beat that time anywhere! More

Always kind and always on time I had my first big tune up (for 100,000 miles) on my CRV. They informed me it would take about 4 hours to do the work, plus rotate my tires, change oi I had my first big tune up (for 100,000 miles) on my CRV. They informed me it would take about 4 hours to do the work, plus rotate my tires, change oil and wash my car. And they did it....sounds quieter now with the valves adjusted....so quiet, it sounds like a hybrid! ;-) Maita is a family business and I have always been satisfied with their service (whether I was buying a car or getting it serviced). I rated a 4 on price, because it is always more than I anticipate...BUT honestly, I have had very little to do other than general maintenance on this car. More

The Service Guru. It was efficient ,effective,reasonable,complete and informative. Craig Griggs again performs above the bar providing information and service maintaini It was efficient ,effective,reasonable,complete and informative. Craig Griggs again performs above the bar providing information and service maintaining my vehicles top notch performance standards. Don`t screw up and let him get away from ya. I hear he has a fetish for crab sandwiches and chowder at Spud Point, Bodega Bay. May be found there when he calls in sick. Have a great day. Regards , Rich Black More

Costco Program I used the Costco Program to purchase this vehicle and it was very easy to understand and negotiate. Barbara Daily and Mary Ellen (Finance) were fant I used the Costco Program to purchase this vehicle and it was very easy to understand and negotiate. Barbara Daily and Mary Ellen (Finance) were fantastic to deal with. More

Service visit I went in for a. oil change as the service icon came on the dashboard. Was told I needed a new battery, one was installed at no cost to me since warra I went in for a. oil change as the service icon came on the dashboard. Was told I needed a new battery, one was installed at no cost to me since warranty was still good. More

Poor customer service Maise very abrupt and did not care about my security remote not working. Also car was parked after service for over hour, and noone notified me. Fina Maise very abrupt and did not care about my security remote not working. Also car was parked after service for over hour, and noone notified me. Finally, I had to go to the counter and point out that the car was ready. Also Maise did not explain anything to me about results of service. $350 bill and I am standing at the counter trying to make sense if it. She just walked away. Usually service is great at Maita. Not this time. Zero stars thhis time. Zero stars customer service. Zero stars for helpfulness and frienliness. Probably take my two Hondas to service elsewhere for a while. Maita has been great in the past. I will give you a litle time to maybe get your act together. More

very pleased with the service. Its always a good experience. I go and get serviced and all is done according to schedule and even when its none scheduled like two nails in my tire! Its always a good experience. I go and get serviced and all is done according to schedule and even when its none scheduled like two nails in my tire! They were able to get me in and fix my tires and get me out within les thant an hour. So very pleased with them. Thank you More

Fast and friendly I was in and out with a B1 code. 2016 pilot touring 45k. (oil and filter change along with some inspection). All came out good! But 24 hour later I ha I was in and out with a B1 code. 2016 pilot touring 45k. (oil and filter change along with some inspection). All came out good! But 24 hour later I have a major problem, electrical. Steering,vsa,hill start, trailer stability, road departure, emissions, This is the first problem Ive had. Going to have to take it in. I do engine work but don't have time to look at it. But service was great More

It’s ok Service was quick, from the usual waiting time. Not a lot of vehicle being serviced, as there’s a storm. Not as fast oil change from non-dealerships Service was quick, from the usual waiting time. Not a lot of vehicle being serviced, as there’s a storm. Not as fast oil change from non-dealerships. But the donut was good! More

Had new vehicle options installed. Bought a new CRV and added cross bars, mud flaps and trailer package. The car was ready in about four hours, however when I got home I noticed the wir Bought a new CRV and added cross bars, mud flaps and trailer package. The car was ready in about four hours, however when I got home I noticed the wiring harness was not there. After contacting the sales associate, we confirmed it should have been installed. He scheduled me a new appointment, and all was taken care of. The sales associate also refilled my gas tank for the inconvenience. Overall not a bad experience, and the service advisor, John Darcy was friendly, knowledgeable and responsive to my needs. More