Maita Honda

Not all internet prices are created equal! On July 25, 2016, I purchased a new 2016 Honda CR-V 5DR AWD EX-L NAVI from Anthoney Livingston at Maita Honda. The MSRP on this vehicle was 32,145.00. On July 25, 2016, I purchased a new 2016 Honda CR-V 5DR AWD EX-L NAVI from Anthoney Livingston at Maita Honda. The MSRP on this vehicle was 32,145.00. I purchased the vehicle for the internet price (which I was told was "$100 over invoice price" which was $30,616.00 for a savings of $1,529.00 off MSRP. When I got home that night, I requested the internet price from Tom Tavelli at Auburn Honda on the exact same vehicle, with the exact same MSRP, and was quoted a price of $29,645.00 or $2,500.00 off MSRP. Please learn from my $971.00 mistake - all internet prices are NOT created equal. More

Excellent service My car could not start due to battery corrosion caused by Sears Auto Citrus Heights incompetence. Maita Honda in Citrus Heights fixed the problem sati My car could not start due to battery corrosion caused by Sears Auto Citrus Heights incompetence. Maita Honda in Citrus Heights fixed the problem satisfactorily. Ron Stam, Assistant Manager, showed great professionalism throughout the whole process of repair. More

No integrity- please shop elsewhere. I normally do not write reviews, but wanted to provide some public feedback on the experience I had with Maita Honda. I dealt with Barbara Daily, who I normally do not write reviews, but wanted to provide some public feedback on the experience I had with Maita Honda. I dealt with Barbara Daily, who is very nice and no doubt a hard worker. I had a price quote given to me in writing, then a just two days later had a follow up price quote that was 800 dollars higher saying that she had made a mistake. I went into the dealership to make the deal, and the sales manager and she did say they would honor the lower original price, but would not honor the trade in value match agreed to in writing and instead offered a value 1200 dollars lower, effectively still giving them a 400 dollar up on the deal. Two days later coming back with an all-cash offer now the price is 4500 dollars higher than the original quote. So much for integrity and honoring what you say. I can understand business is business, but integrity will get you much further and get you much better community relations and referrals. More

Smooth, expert service The clutch in my 2007 Honda Fit went out. I called for an appointment and was given one. I arrived and Trevor Haskett was my service consultant. Fr The clutch in my 2007 Honda Fit went out. I called for an appointment and was given one. I arrived and Trevor Haskett was my service consultant. From the beginning Trevor was professional, knowledgeable and thoughtful. A new clutch had to be ordered so Trevor arranged for me to have a loaner car. He told me when the clutch would arrive, the cost, and when my car would be ready. Everything went as planned. My car drives beautifully and I'm impressed with the service. More

Please reconsider buying from this dealership! My grandfather had leased a Honda from here, because of his health, he only put the car into his name. The salesman, sales manager, and finance manage My grandfather had leased a Honda from here, because of his health, he only put the car into his name. The salesman, sales manager, and finance manager reinsured my grandfather that if he does pass away that all his family has to do is just return the car with no obligation to the family, witnessed what they said was my grandmother. My grandfather was no stick in the mud, he said he would not do a deal that will hurt his family if he passed. Well my grandfather passed away and it has been nothing but a huge pain and hassle to deal with these people. They lied to my grandfather to make a deal. They did absolutely nothing to help and deny everything they said to my grandfather. The sales manager insulted my mother on the phone, "I'm not going to do anything to help you", and kept upsetting my grandmother when we had to go in and sign the car away. They told us we had to pay so much negative equity when the car was only 3 months old and had 800 miles on it. Obviously, Hondas do not hold there value like they say. They claimed that the car had many dents and scratches, when I turned the vehicle in I went over the car with a sales manager and he said it was 100%, but now when they had the car for a while it has dents and scratches that we have to pay for. Please reconsider buying from this dealership, there are so many more Honda dealerships to choose from. These people will tell you anything for them to make a quick buck. Customer service was terrible and very rude. I have lost all respect for this dealership and the employees that helped my grandfather. More

Terrible customer service Worst customer service I have received in my entire life. I actually took the time to open up a Yelp account just so I could warn others about my expe Worst customer service I have received in my entire life. I actually took the time to open up a Yelp account just so I could warn others about my experience with Maita Honda. We drove 2 hours to this dealership after receiving an "internet price" via email from one of the sales representatives. Only after we test drove the car, and sat in the office for over 30 minutes, did they send in a sales manager to tell us we were misquoted by $3,000! Rather than just eat the cost and deliver quality customer service, the sales manager Todd Broyles came in to tell us that they had made a "mistake" and would not honor the price we were given. We drove an entire 4 hours for nothing. I have been a manager for 10 years, and if my employee made a "mistake," I assure you the company I work for would make it right with the customer and honor the price that was given. This place is a joke. Todd Broyles was rude and condescending. I expected more from this dealership and was completely shocked by the way they handled one employee's "mistake." More