Maita Mazda

Taylor did a great job understanding my concerns and verifying the source of the potential issue. verifying the source of the potential issue. More

Very helpful staff, good experience, very knowledgeable and answered all of my questions. I love my car, and answered all of my questions. I love my car, More

We have always had great customer service when we have our Mazda serviced there for the past 10 years. our Mazda serviced there for the past 10 years. More

Thank you for all the help, you folks are always very attentive to detail and responsive. Very appreciated. attentive to detail and responsive. Very appreciated. More

Good service and took my car at the appointed time. I moved from Ohio and thus am making comparisons to the dealership I used there. In Ohio, I was always asked if I wanted the car washed; was told t I moved from Ohio and thus am making comparisons to the dealership I used there. In Ohio, I was always asked if I wanted the car washed; was told this is not offered at Maita. When I purchased the car in Ohio, they recommended having the key fob batteries replaced proactively when the car was in for regular service. When I requested this at Maita, I was first told that I should wait until the car detects a low fob battery. I explained that this may happen at an inconvenient time and place and as the batteries are not all that easy to replace, I preferred them to be replaced at the time of service. The staff ultimately agreed to do this. I like the video the mechanic provides; however I think it does not replace the mechanic coming out for a quick chat to answer any questions, More

Sargon was a pleasure to work with! Friendly, not pushy typical salesman type. I really appreciated that about him Friendly, not pushy typical salesman type. I really appreciated that about him More

Excellent customer service. Very friendly atmosfere. Would recommend this place to everyone, wont be disappointed. i will be coming back here again to service my car. Very friendly atmosfere. Would recommend this place to everyone, wont be disappointed. i will be coming back here again to service my car. More

I have given this dealership a 5 star rating within the last month. However, I don’t quite understand what happened in the service department on Tuesday. I had an 11am pre-inspection scheduled that was s last month. However, I don’t quite understand what happened in the service department on Tuesday. I had an 11am pre-inspection scheduled that was supposed to take only 2-3 hours to complete. Since I hadn’t heard back from the service department by 3:45pm I called to see if the inspection had been completed. Unfortunately, my service advisor told me that the repair center had gotten backed up and they were getting ready to inspect my vehicle within a few minutes. I would have appreciated a phone call as sows they were aware of the wait. That way I could have rescheduled. After I paid for the pre inspection at Maita Mazda, I arrived within 5 minutes of the selling auto dealership before their closing! This 3 hour appointment extended to a 6 hour appointment, which wasted my entire day. More

The maintenance service was fine, but the wait for my car was two hours—much longer than usual. I was told you were one tech down, and I noticed the waiting room was full of others waiting for their cars. was two hours—much longer than usual. I was told you were one tech down, and I noticed the waiting room was full of others waiting for their cars. I had a 8:15 am appointment, and would have appreciated being told upfront that it would be a longer than normal wait. More

I got the get 3 tires and then the 4th at $1 promo. Christian, the SA, was very helpful to explain what was needed (like alignment) and he said that it is good to not do it for now because there is Christian, the SA, was very helpful to explain what was needed (like alignment) and he said that it is good to not do it for now because there is no problem with the alignment. More