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Maita Mazda

Sacramento, CA

4.7
1,399 Reviews
Maita Mazda is the #1 Mazda Certified dealer in California, offering one of the region’s widest selections of new Mazda models and Mazda Certified Pre-Owned vehicles. Known for our long-standing commitment to customer satisfaction, we provide a full Mazda service center, expert maintenance team, and decades of experience serving the Sacramento community. Maita Mazda proudly supports shoppers across Sacramento, Roseville, Elk Grove, Folsom, Citrus Heights, Rancho Cordova, and surrounding Northern California cities. Whether you’re searching for a new Mazda, a Certified Pre-Owned vehicle, or dependable Mazda service, Maita Mazda is one of Northern California’s leading destinations for quality, value, and service.Since opening our doors, Maita Mazda has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Mazda or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Maita Mazda will get you into the car or truck you choose with professionalism and attention to your needs. Maita Mazda has an experienced and reliable Service and Parts departments that are open extra hours to help fit our customers' hectic schedules, and as always, Maita Mazda offers competitive pricing for your automotive maintenance needs. Customer satisfaction is our highest priority, and our staff is committed to achieving this goal in every aspect of our business. Please feel free to reach us at (916) 486-8500 if you have any questions or comments. Maita Mazda offers a full selection of service areas including: New Vehicle Sales Pre-Owned Vehicle Sales Car Loans and Financing Certified Service Department Full Selection of Mazda Parts and Accessories
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2410 Auburn Blvd

Sacramento, CA

95821

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Showing 1,399 reviews

February 20, 2024

Christian provided great customer service and was diligent in providing feedback regarding car repairs. However, I believe the technician did not do a thorough job in finding the main issue with my More

by MORLET.ELSA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Maita Mazda responded

I am disappointed to hear that you feel your needs were not met during your recent visit with us, Elsa. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Alex Bayder, General Manager, alexb@maitamazda.com

February 16, 2024

Timely, courteous. Diagnosis was done quickly, very comfortable facility if one were waiting for their car More

by DBERNER598
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chito Espigadera #AskforChito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby
Feb 22, 2024 -

Maita Mazda responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Alex Bayder, General Manager, alexb@maitamazda.com

February 14, 2024

Christian always provide great customer service. I feel confident every time I see him because I know I will be treated right and fair. This location is always clean and very accommodating to cust More

by JENEVASMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Maita Mazda responded

Hi Jeneva, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Alex Bayder, General Manager, alexb@maitamazda.com

February 09, 2024

Poor customer service. Had my car in service for almost 3 months and couldn’t even bother to update me. I had to call in everytime to get an update. The work wasn’t even do More

by michelleberry122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marie and whoever worked on my car
Feb 13, 2024 -

Maita Mazda responded

We’d like to thank you for sharing details of your recent experience at our dealership, Michelle. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Alex Bayder, General Manager, alexb@maitamazda.com

February 08, 2024

They were very attentive to my needs and were very professional and courteous. Made me feel like I was important. More

by ANDREWLIM1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Quesada
Feb 13, 2024 -

Maita Mazda responded

Andrew, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Alex Bayder, General Manager, alexb@maitamazda.com

February 08, 2024

I purchased my CX5 at this dealership and from the sales mgr to the service mgr, I have had a wonderful caring experience and thorough job done. When I thought there was issue with my rear lights the servic More

by IRVINSTACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Bacarella
Feb 08, 2024 -

Maita Mazda responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Alex Bayder, General Manager, alexb@maitamazda.com

February 07, 2024

Was not able to help me with my issue of a slipping transmission. Technician reported that there was nothing was wrong with my car. Good things it’s a transmission problem and is under warranty. Will b More

by HOUHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Feb 09, 2024 -

Maita Mazda responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Alex Bayder, General Manager, alexb@maitamazda.com

February 05, 2024

Good service but. I followed up a little early and all was lined up for diagnosis and parts order for following week. More

by MAROMEROBQ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Maita Mazda responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. Alex Bayder, General Manager, alexb@maitamazda.com

February 04, 2024

The dealership was very clean, wonderfully comfortable and well organized for a car buying customer. More

by MATTNELLEN0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chito Espigadera #AskforChito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JJ
Feb 07, 2024 -

Maita Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Alex Bayder, General Manager, alexb@maitamazda.com

February 03, 2024

Prices were fair and process was easy. We were able to complete the purchase in about an hour More

by DAN_MOOY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chito Espigadera #AskforChito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Maita Mazda responded

Thank you for this amazing review! I really appreciate your business, Dan. Alex Bayder, General Manager, alexb@maitamazda.com

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