Maita Mazda

Started well, lacked follow through Had an excellent car buying experience with Maita Mazda. Best price, great Mazda representative, fast paperwork... but there was an issue with our new Had an excellent car buying experience with Maita Mazda. Best price, great Mazda representative, fast paperwork... but there was an issue with our new car and we were told it would be fixed and delivered in 2 or 3 days. After a week, it was delivered and the update they were supposed to make was done poorly, so we sent it back. After TWO WEEKS and two days, we finally got our new car. Definitely took the excitement/happiness out of the car buying process. (And no, they did not offer to compensate us for their shoddy work/2 week delay.) Started out so well but lacked in follow-through. It’s a shame. More

Everyone was professional and helpful I have purchased 3 cars from Maita and I have always had a great experience. I also like their service team and I have never gone anywhere else to hav I have purchased 3 cars from Maita and I have always had a great experience. I also like their service team and I have never gone anywhere else to have my car serviced. My sales associate Randall W. was particularly nice to work with. More

Just came in for service and took a test drive I brought my Subaru Outback in for service and asked Jose for a test drive of a 2019 Subaru Ascent. This would be our seventh new Subaru (majority we I brought my Subaru Outback in for service and asked Jose for a test drive of a 2019 Subaru Ascent. This would be our seventh new Subaru (majority were Outbacks) since 2001 if we had decided to purchase it. For us there isn't another vehicle maker that offers the value, styling and reliability that Subaru offers so there is no point in driving anything else!! None of our Subaru's has ever left us stranded!! We bought the Ascent. Maita made us the deal we were looking for and the new Ascent is our best Subaru yet! It is beautiful inside and out and is very versatile and re-configurable. The interior ergonomics are very well engineered. It is very quiet and fun to drive with more than ample power and room. Maita made it a pleasure to do business with them! More

So friendly While searching for the car I wanted, I came across their website and emailed about the availability. They responded very quickly and without any pre While searching for the car I wanted, I came across their website and emailed about the availability. They responded very quickly and without any pressure or sales pitch. I reviewed them online to see how others felt and got such a good feeling about what others were saying. I had to wait a week before coming into the dealership so I was hoping it was still there and it was! Super nice staff, clean dealership - no problems at all. Thank you so much for everything More

Maita Mazda made buying a new car a breeze! Knowing exactly which Mazda 3 my husband and I were interested in checking out, I called Sacramento Maita Mazda and asked to be directed to the sales Knowing exactly which Mazda 3 my husband and I were interested in checking out, I called Sacramento Maita Mazda and asked to be directed to the sales MANAGER. Lo and behold I was immediately directed to Scott. He made arrangements for the red and white cars to be brought over, washed and ready for us to see the next day. From there Bill and Scott sealed a deal we were happy with and we were in and out of Maita with our brand new beautiful red 2019 Mazda 3 hatchback! More

Best car buying experience EVER!!! The internet sales department manager Ira Carter and Finance guy Shawn, were THE BEST guys to work with. I was in and out of showroom with my new car The internet sales department manager Ira Carter and Finance guy Shawn, were THE BEST guys to work with. I was in and out of showroom with my new car under 1.5 hrs! Love my new Miata MX-5 RF!! More

Great experience! Buying my Outback was simple and Randy, the salesman that helped me, was very warm and knowledgable. Made it feel like I was buying a car from a frien Buying my Outback was simple and Randy, the salesman that helped me, was very warm and knowledgable. Made it feel like I was buying a car from a friend that cared about my happiness, and I appreciated that. Also got a great deal! More

Had a great experience with the dealership After speaking with several dealerships I ended up choosing Maita to purchase my 2019 Subaru Forester. They offered me a better deal than anyone else After speaking with several dealerships I ended up choosing Maita to purchase my 2019 Subaru Forester. They offered me a better deal than anyone else in a 50 mile radius of Sacramento. I had the pleasure of working with Bob Brandt. He was knowledgable and to the point. I have been incredibly happy with my new car. Thanks! More

Bad Customer Services & Pushy My wife and I went in to see the 2018 Mazda 3. Ira Carter was our salesman. He's kinda pushy event though I made it clear that we want to see the numb My wife and I went in to see the 2018 Mazda 3. Ira Carter was our salesman. He's kinda pushy event though I made it clear that we want to see the number & might not buy on that day. Spending more than $20K on a car is a big purchase for me so I'm shopping around to get the best deal out there. He gave me a higher price than he quoted me previously on the email (it's $1,500 different). His reason was the previous quote was for hatchback. However, I confirmed the price is correct before I came to the dealership. We left the dealership and he contacted me for follow up the next day. I did put my offer to him but he never responded back to me. At least give me some response. That's how you treat the potential customer?? Where's the customer services? More

My purchase from Miata Mazda This dealershipsl’s online communication was better than any other dealerships I dealt with. They know that what customers, who choose the shop onlin This dealershipsl’s online communication was better than any other dealerships I dealt with. They know that what customers, who choose the shop online, are looking for— no nonsense, detailed, out the door pricing. I traveled all the way from Bakersfield to purchase my car from Miata Mazda. They made the process simple and direct, with no surprises. I got the best deal on a new Mazda 6 from Miata Mazda! More