
Maita Mazda
Sacramento, CA
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1,398 Reviews of Maita Mazda
Exceptional Service Department! Very pleased with Maita Mazda's exceptional service department! Ricky is an excellent service advisor who puts the customer first. Will continue to Very pleased with Maita Mazda's exceptional service department! Ricky is an excellent service advisor who puts the customer first. Will continue to bring our CX-5 to Maita for all our service related needs. I have also found their pricing to be very competitive. More
Expensive, took too long, poor customer service Had my vehicle in by 7am appointment. Was notified at 11am that all I needed was a new battery. Notified again at 4:15pm that car was ready. Arrived a Had my vehicle in by 7am appointment. Was notified at 11am that all I needed was a new battery. Notified again at 4:15pm that car was ready. Arrived and waited 20 min to pay. Receptionist was on cell phone. Made little personal contact with me. Was essentially rude. No one showed me the work done on the vehicle. Cost over $250 for a battery and labor. Last time taking vehicle to dealer. More
Unfriendly service At the end of service, he never discuss the work performed on my car or what it may need in the future. Unfriendly service. No smiles, no thank you. At the end of service, he never discuss the work performed on my car or what it may need in the future. Unfriendly service. No smiles, no thank you. So hopefully they perform the 25k service on my car but how would I really know. Oh well.... hope everything is ok More
New car buying Ira was very helpful and made the new car buying experience painless and easy. He was very professional and answered all my questions. He followed up Ira was very helpful and made the new car buying experience painless and easy. He was very professional and answered all my questions. He followed up afterwards to see how I am enjoying the new car. More
Prompt, friendly, efficient service. I took my car in for it's scheduled maintenance. Ricky helped me. He was fantastic. Greeted me the moment I got out of the car. He was responsive, I took my car in for it's scheduled maintenance. Ricky helped me. He was fantastic. Greeted me the moment I got out of the car. He was responsive, efficient and friendly. I have enjoyed consistently great customer service at Maita Mazda. Thank you. More
Excellent customer service Mr Ricky is always professional, amicable and prompt. I basically choose to come for the great customer service. Ricky has never failed to meet high e Mr Ricky is always professional, amicable and prompt. I basically choose to come for the great customer service. Ricky has never failed to meet high expectations. More
Allways friendly and prompt Ricky always takes great care of us from start to finish, we have been coming to this dealership for five years now , and have always received the be Ricky always takes great care of us from start to finish, we have been coming to this dealership for five years now , and have always received the best service More
Best car buying experience ever! Bert and the rest of the Maita Subaru team went above and beyond to help me find (and finance) the perfect car! I couldn’t be happier with their servi Bert and the rest of the Maita Subaru team went above and beyond to help me find (and finance) the perfect car! I couldn’t be happier with their service before, during, and even after the sale. I won’t go anywhere else, and you shouldn’t either! More
Excellent Service Thank you so much. I was met by Rick as soon as I pulled up and he took care of me right away. He is very good. Excellent service. Thank you so much. I was met by Rick as soon as I pulled up and he took care of me right away. He is very good. Excellent service. More
Like the customer service do not like the online booking I booked online for a 20000mile service and for my car to be checked for a recent recall. I went out of my way to drop my car off in the morning in or I booked online for a 20000mile service and for my car to be checked for a recent recall. I went out of my way to drop my car off in the morning in order to pick it up in time for closing. When I picked up my car I found out my car was only checked for the recall. My car did not recieve a 20,000 service... the online booking did not go through. I’m not sure what exactly happened but I was not happy. The people there were nice and did good work. I’m just not pleased with the online system. I will be calling from now on. I’m glad my car was checked for the recall but that wasn’t my main purpose of booking. I left unhappy. More