
Maita Mazda
Sacramento, CA
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1,398 Reviews of Maita Mazda
Exceptional Service Advisor Derrick Ortiz is always warm and friendly, listened to all concerns, kept me well informed of the status of my car until completion. Thank You Derrick Ortiz is always warm and friendly, listened to all concerns, kept me well informed of the status of my car until completion. Thank You More
Good Experience Car buying is usually very stressful, but this was a good experience. I got exactly what I was looking for at a very good price. Car buying is usually very stressful, but this was a good experience. I got exactly what I was looking for at a very good price. More
Excellent Experience Michael and Shane were wonderful!!! They made buying my second Mazda3 a GREAT experience. Interesting conversation, well versed in the details of the Michael and Shane were wonderful!!! They made buying my second Mazda3 a GREAT experience. Interesting conversation, well versed in the details of the car I wanted. Michael was patient and did a great job educating me on how to use all the technology this car had to offer. More
Rickey is the best! Perfect experience, Rickey took great care of me and my car! They even noticed my key battery needed changing and did it without me asking. The best Perfect experience, Rickey took great care of me and my car! They even noticed my key battery needed changing and did it without me asking. The best dealership I have ever experienced. More
Mazda service Ricky, Zac and everyone at Maita Mazda has been nothing but good to me. We have worked through some unusual problems in the past. One incident require Ricky, Zac and everyone at Maita Mazda has been nothing but good to me. We have worked through some unusual problems in the past. One incident required thinking out of the box by Zac to get Mazda to fix a problem. He videoed it on his phone and sent it to corporate. Ricky is friendly and helpful always. He calls with updates when the car is in the shop and has even pushed his lunch back to help me. I have nothing but good things to say about the entire staff. More
Great Customer Service Every Time Ricky in the Service Department is amazing. Every time we bring our car in he goes above and beyond what is expected. He bends over backwards to mak Ricky in the Service Department is amazing. Every time we bring our car in he goes above and beyond what is expected. He bends over backwards to make sure our experience is the best possible. He's given us discounts when he's able to and he always sets us up with a loaner car if the service will take all-day and/or multiple days. There are other Mazda dealers much closer to us, but we always return to Maita Mazda because of the amazing service that Ricky provides. More
excellent. I was helped promptly and service was completed promptly. Christian called right away when the work was done and called a lyft so I could return home I was helped promptly and service was completed promptly. Christian called right away when the work was done and called a lyft so I could return home while the work was being done. Great service! More
Fast Service I was surprised how quicly my car was finished. I had an 8 am appointment and was greeted right away. I decided to wait while my car was being worked I was surprised how quicly my car was finished. I had an 8 am appointment and was greeted right away. I decided to wait while my car was being worked on. The rep said it might take as long as three hours. I think it was done in inly 2 hours. Plus the cost was even a little less than the estimated amount. I like their service very much. More
Quick and friendly service. The service was quick and excellent. The people are the dealership we're friendly and didn't try up sale me on service I needed. The service was quick and excellent. The people are the dealership we're friendly and didn't try up sale me on service I needed. More
Definition of Excellent Customer Service Maita was our last stop of the day to test drive a car. The moment we stepped out our car, we felt truly welcome. The entire experience we had at the Maita was our last stop of the day to test drive a car. The moment we stepped out our car, we felt truly welcome. The entire experience we had at the dealership was unquestionably relax. And we are happy with our 3. Excellent Customer Service is Maita Mazda. More