
Maita Mazda
Sacramento, CA
Filter Reviews by Keyword
By Type
1,398 Reviews of Maita Mazda
Service Very courteous down to earth great working people to take care of my needs way to go Josh and Christian. It was also great to get same-day service and Very courteous down to earth great working people to take care of my needs way to go Josh and Christian. It was also great to get same-day service and the free snacks and water thanks so much you guys are great More
Great customer service Ricky was very helpful and has a great customer service and help me with my car to get fixed as fast as possible and made my visit comfortable while w Ricky was very helpful and has a great customer service and help me with my car to get fixed as fast as possible and made my visit comfortable while waiting for my car. More
Fast, easy, comfortable. Never have to wait for a greeting. You quickly sign consent and sit in a very comfortable room with plush seating and big screen TV, just like home! Never have to wait for a greeting. You quickly sign consent and sit in a very comfortable room with plush seating and big screen TV, just like home! More
Terrific 5 Star Service I switched my service from another dealership because Maita Mazda provides high quality customer service. I’m very happy with Maita Mazda and think t I switched my service from another dealership because Maita Mazda provides high quality customer service. I’m very happy with Maita Mazda and think the technicians and customer service reps are knowledgeable and proficient in their work. More
Turn-around time on repair better than promised The "Information Screen" on my 2016 Mazda 3 failed. Unsurprisingly, Maita didn't have a replacement in stock - it's not like they use as many of these The "Information Screen" on my 2016 Mazda 3 failed. Unsurprisingly, Maita didn't have a replacement in stock - it's not like they use as many of these as oil filters ... The replacement was ordered. It arrived three days sooner than promised. I returned the car to have the repair completed. It was done quickly, correctly - AND Maita gave my car a wash and vacuumed the interior. Hats off to Ricky Monsod and Zach Carter and the technician who repaired my car! More
Service department is outstanding! Derek in the service department took great care of me and my car! I will be going there for all my service needs! I highly recommend Maita Mazda! Derek in the service department took great care of me and my car! I will be going there for all my service needs! I highly recommend Maita Mazda! More
Maita Mazda - Top notch customer service Maita Mazda bends over backwards to take care of the customer! I bought my Mazda 6 from an out of town dealer and also purchased the maintenance plan. Maita Mazda bends over backwards to take care of the customer! I bought my Mazda 6 from an out of town dealer and also purchased the maintenance plan. The most convenient service center near me is Maita Mazda and I have been taking it there for its regular maintenance since I bought it 18 months ago. The service center and manager have gone above and beyond to ensure I was satisfied, up to and including the manager giving me his personal cell number to call if I had any issues, and providing a rental vehicle (for free) while service was being done. Additionally, when I bought the vehicle I purchased an after-market tire, wheel and glass protection plan. At my last service, they found a bubble on one of my tires. I gave them the information for the protection plan and they took care of everything! I didn't even have to contact them. I have had very few issues and the few I had were handled professionally and quickly. I definitely believe that Maita Mazda would handle any issue I had with service as soon as I let them know about it. More
Mazda Service Great service from Christian! He helped me get good service and keep affordability in mind as well. My only complaint is that maita toyota and maita Great service from Christian! He helped me get good service and keep affordability in mind as well. My only complaint is that maita toyota and maita Mazda are now offering LYFT or UBER instead of shuttle service. I had a bad experience using UBER from maita toyota and so I asked to please get a shuttle service instead from Maita Mazda and thankfully they let me - Tom the shuttle driver is curteous and a great safe driver and I hope I can keep getting shuttle rides from him in the future!!! More
The Best! Customer oriented, friendly, fast service. I know what I'm getting and the price. The service department keeps you informed as to what they're doing w Customer oriented, friendly, fast service. I know what I'm getting and the price. The service department keeps you informed as to what they're doing work your car. And the car wash and vacuuming is a nice perk! More
Another job well done! A mysterious problem was causing the reading lights to come on and the alarm to go off randomly on my Mazda 3. I assumed that the origin of the proble A mysterious problem was causing the reading lights to come on and the alarm to go off randomly on my Mazda 3. I assumed that the origin of the problem was electrical. I took my Mazda to Maita (where I have all of my service done). Ricky Monsod is our "go-to" service advisor. In short order, he told me that the technician had isolated the cause - it was a bad rear door latch that was signaling the alarm to go off and the reading lights to come on. The part was ordered and installed. The turn-around on the repair was very fast. I appreciate very much that Maita is now doing complementary car washes and they even vacuum the floor in the car. Zach Carter saw me and greeted me as he always does, Zach and Ricky make me feel at home each time I bring my car in for service. I am always happy to recommend the Service Department at Maita Mazda. More