
Maita Mazda
Sacramento, CA
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1,398 Reviews of Maita Mazda
Disappointed I took work off in order to service my car. However, I had to reschedule due to the fact my initial appointment was never put into the computer system I took work off in order to service my car. However, I had to reschedule due to the fact my initial appointment was never put into the computer system. I was put on hold for over five minutes and never helped. I had to hang up and call back in order to make that new appointment. Then when I did come in the correct mechanics were not there to properly service my car. I was told to come back yet again to be certain my car was serviced properly. I purchased a 2018 Mazda 3. I should receive fantastic service. I was disappointed. I only give two stars for the fact the man who helped me at the dealership was kind. More
All about customer care Best service experience at Maita Mazda In 3 years It’s always been good This time even better Christian was excellent !! Adding Lyft was a bi Best service experience at Maita Mazda In 3 years It’s always been good This time even better Christian was excellent !! Adding Lyft was a big plus More
Visit to Mazda The staff was very courteous and professional in handling my needs. They suggested things that need attention and those that will need attention soon. The staff was very courteous and professional in handling my needs. They suggested things that need attention and those that will need attention soon. Keep me posted on the work being done and time I can pick up my vehicle. I thoroughly enjoyed my visit there and will continue coming back. More
30 MONTH CHECK The maintenance check was fine. I appreciate the wash and vacuum. They suggested that my rear brakes needed attention. This was also reminded on the p The maintenance check was fine. I appreciate the wash and vacuum. They suggested that my rear brakes needed attention. This was also reminded on the previous visit in May. All items seemed checked and covered to assure me that my car was in good shape. More
Easiest car buying experience ever! My lease on my 2016 Mazda 6 was up in a few months so I was looking online at the 2018 models. I found the color and trim package that I wanted. I gav My lease on my 2016 Mazda 6 was up in a few months so I was looking online at the 2018 models. I found the color and trim package that I wanted. I gave Julio a call and asked him what my payment options would be. He was very professional, and I never felt like I was being sold. I told him when I was coming down to pick it up. We walked in the doors, and we were driving away in my new car an hour later. The whole process was so easy! Julio in sales, Sam with the lease return, and Shane in finance were all wonderful. Highly recommend Maita Mazda! More
Great professional service (warranty work) Christian was fantastic in handling warranty work for a leaking belt tensioner. He was professional, timely, proactive and a pleasure to work with; ov Christian was fantastic in handling warranty work for a leaking belt tensioner. He was professional, timely, proactive and a pleasure to work with; overall, an awesome writer. The review would be a 5 star had it not been for me having to point out the leak after it had not been caught by an inspection/diagnostic by the service tech. More
customer satisfaction Had a few glitches but everyone was helpful and accommodating and nice. Most of them were taken care of and fixed in a timely and effective manner. Had a few glitches but everyone was helpful and accommodating and nice. Most of them were taken care of and fixed in a timely and effective manner. More
Too Darn Easy I was blown away with my experience at Maita Mazda. I'd been in the market for a new Miata for about 18 months, and through their amazing prices and I was blown away with my experience at Maita Mazda. I'd been in the market for a new Miata for about 18 months, and through their amazing prices and friendly staff Maita Mazda finally gave me a reason to pull the trigger. Sherri, who is in the internet sales department, was an especially great pleasure to work with, she was responsive, fair, and even went so far as to bring me food after I drove 2.5 hours directly after work to come pick up the car. I wouldn't hesitate to buy from them again! More
Full inspection and recall Mike was excellent! Explained everything in details. Mike was able to give us a car while our Mazda 5 was in service, and was able to add battery an Mike was excellent! Explained everything in details. Mike was able to give us a car while our Mazda 5 was in service, and was able to add battery and oil change at the last minute and we were set I’ll able to pick up the car at the same day. More
Excellent service center This is the second scheduled maintenance I've had on my 2017 Mazda 3. I could not be more pleased with the courtesy and professionalism of the folks This is the second scheduled maintenance I've had on my 2017 Mazda 3. I could not be more pleased with the courtesy and professionalism of the folks here. In addition, the waiting areas are very comfortable and make the wait a nice respite from my otherwise busy day. More