
Maita Mazda
Sacramento, CA
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1,398 Reviews of Maita Mazda
Great job There was an issue with the paint fading on my hood. It took some time to get everyone to look at it and getting the hood fixed, but in the end it was There was an issue with the paint fading on my hood. It took some time to get everyone to look at it and getting the hood fixed, but in the end it was all taken care of. Once the service manager Jim got involved things started progressing. More
always excellent service from booking the maintenance appointment on line, to the fast service, the experience could not be better. I will continue to use this dealer for all from booking the maintenance appointment on line, to the fast service, the experience could not be better. I will continue to use this dealer for all of my service needs. More
Oil Change I was very pleased with the service and the technician. Excellent service and time. Service technician came right out to assist me and the paper wo I was very pleased with the service and the technician. Excellent service and time. Service technician came right out to assist me and the paper work was completed in a timely manner. More
Service advisor Ricky is great The service advisor was very helpful in presenting me with service choices for my 50,000 mike service. In addition, I wanted to have my transmission o The service advisor was very helpful in presenting me with service choices for my 50,000 mike service. In addition, I wanted to have my transmission oil flushed and changed. We discussed various options. In the end I chose to have the transmissibility flushed. More
Great staff, thorough diagnostics & repair My new (2,400 on the odom) CX-5 had a strange, intermittent sound in the front end, and Jim and his team diagnosed and fixed it up. Ricky texted m My new (2,400 on the odom) CX-5 had a strange, intermittent sound in the front end, and Jim and his team diagnosed and fixed it up. Ricky texted me to keep me apprised of progress, which was great! Bring your Mazda here for service; I highly recommend them! More
Great experience Josh then Kelly helped me with my recent purchase. Kelly made the experience of purchasing my first Mazda painless. Was able to do a test drive prior Josh then Kelly helped me with my recent purchase. Kelly made the experience of purchasing my first Mazda painless. Was able to do a test drive prior to the purchase. Kelly also did a thorough orientation for the car, and he answered all of my questions. Would highly recommend Kelly and Maita! More
Awesome Mazda Service is always good to me. My advisor Ricky is great. Always accommodating and makes me feel at home. My Mazda is four and a half years old a Mazda Service is always good to me. My advisor Ricky is great. Always accommodating and makes me feel at home. My Mazda is four and a half years old and I’ve only had it serviced by Maita, by Ricky. More
Great professional experience Great from the start. With the welcome, also they keep you updated, overall a good experience. I will recommend Maita to my friends, I will keep going Great from the start. With the welcome, also they keep you updated, overall a good experience. I will recommend Maita to my friends, I will keep going back with any future car prolems More
Curteous, no pressure sales tactics, huge selection Found my dream car at a dream price online on Friday, drove it home on Monday. From first email to final paperwork, a calm, effortless and positive ex Found my dream car at a dream price online on Friday, drove it home on Monday. From first email to final paperwork, a calm, effortless and positive experience with friendly, helpful sales people. Ira and Sherri are your car guardian angels. More
Maita Mazda's Service Department redefines Customer Service I was very impressed with Maita Mazda’s Service Department’s customer service. They listened to my needs and took care of servicing my vehicle right— I was very impressed with Maita Mazda’s Service Department’s customer service. They listened to my needs and took care of servicing my vehicle right—the first time! My Service Adviser was friendly, courteous and remembered me from the last time I had brought the vehicle in for service. In fact, all the Maita employees that I encountered from the Parts Department to the cashier were friendly and courteous. My maintenance story starts on a Monday morning. Monday’s events began behind schedule and this would eventually lead me to be an hour late for my scheduled service appointment. I called the Service Department about 15 minutes prior to my scheduled appointment and explained the situation—fully expecting them to reschedule me sometime later in the week. I was pleasantly surprised at how agilely they responded and found another time slot for my vehicle, instructed me to drop the vehicle off, and scheduled me a Lyft ride back to work. The vehicle maintenance was completed as promised and then they scheduled me a Lyft ride back to the dealership. I can’t say enough about how they made my Monday end on a high note. I’d definitely recommend Maita Mazda’s Service Department to my friends! Zoom, Zoom! More