Maita Mazda

Hassle Free Buying Experience We were in the market looking for a Mazda CX 5. Found one at Maita Mazda. Intial contact was by email. Set up an appointment to do a test drive. Deali We were in the market looking for a Mazda CX 5. Found one at Maita Mazda. Intial contact was by email. Set up an appointment to do a test drive. Dealing with Ira Carter was a pleasant experience, knowledgeable, low key, no pressure salesman. We received a fair deal on a trade in and the price we agreed upon was exactly what I wanted to spend. In and out in 2 hours, record time! It doesn't get much easier than that. Thanks Ira! More

In for a routine oil change, left with a new ride....... Recently in for a routine oil change on my Mazda-3. While waiting I was walking around and looking at some cars when I was approached by Kelly Rianda, Recently in for a routine oil change on my Mazda-3. While waiting I was walking around and looking at some cars when I was approached by Kelly Rianda, he asked if I was interested in purchasing. I informed him that I have been thinking about upgrading my current Mazda. He showed me a few cars, and then I seen a Mazda Cx-5 that caught my eye. Took the bad boy for a spin and I was swooned. Got back to the dealer and ran some numbers and shook the hands of the gents insuring me of my new ride. Kelly was extremely helpful through this whole process. He provided me with pertinent information anytime and even followed up with me after to see how things were going. Again, I truly appreciate all his help through this process. I would recommend friends and family to Mazda, specifically with Kelly. Thanks Maita Mazda and Kelly for all your help! Best Regards, Carlos More

Awesome Experience 5 stars for the staff!!! Mr. Ricky Momsod was very nice and great to talk, he was able to accommodate us with our busy schedule. 5 stars for the staff!!! Mr. Ricky Momsod was very nice and great to talk, he was able to accommodate us with our busy schedule. More

Oil change and new lease possible The oil change service was good. no complaints. I asked salesman Joshua about leasing a new car, his first question to me was where did I lease the The oil change service was good. no complaints. I asked salesman Joshua about leasing a new car, his first question to me was where did I lease the current car from and I told him ElkGrove Mazda. His statement to be was " That was your first mistake". I don't appreciate him telling me I made a mistake as to where I leased the vehicle from and I don't think it is professional that he bad talk the competitor, I will not lease or purchase from this Mazda dealer for that reason. More

Smooth and Quick Purchase Process Already working in a service dept. of a different dealership and knowing the hiccups and shortcomings of a typical sales department, it's refreshing t Already working in a service dept. of a different dealership and knowing the hiccups and shortcomings of a typical sales department, it's refreshing to have a great experience buying a car at a different dealer. This is how car buying SHOULD BE (very cliche, right?). I was looking for a specific used vehicle - a Smart to be exact - and they had what I was looking for in the color I wanted as well. Ira, my salesperson was great! He made the process smooth, quick and flawless. I initially made an inquiry that morning online, Ira called within minutes and confirmed it was there. Told him I was working and would be there later in the afternoon. Got there - road tested - liked it - agreed on an awesome price - waited for final prep and finance (Beth is was very friendly and clear on paperwork as well) - finished that - got into my newly cleaned, freshened up and gassed up Smart, and sped away (yes sped away, floorin' that bad boy to 85mph!) into the sunset of Hwy 70 North (ew, I know). Clean car became bug ridden again, but hey, I just had one of the easiest experiences buying a car. I was in and out in maybe 45 minutes, including my extended road test. All in all, a wonderful experience, and I will only buy cars at Maita Mazda if I can. And yes, this is coming from someone who works at a another dealership. Thanks Ira, Beth and Maita Mazda! More

Fast and friendly Had to get first service done on 2 different vehicles. On both occasions vehicles were done early from quoted time. Happy they value my time. Had to get first service done on 2 different vehicles. On both occasions vehicles were done early from quoted time. Happy they value my time. More

Great customer service Very informative and detailed on the car maintenance. Very fast great customer service. Would highly recommend you service Department for future servi Very informative and detailed on the car maintenance. Very fast great customer service. Would highly recommend you service Department for future service need. Thank you Danny Lopez More

Would buy there again Mike Thompson went above & beyond helping us decide to buy the Mazda we bought & you can’t resist Gene Self’s out the door price technic Mike Thompson went above & beyond helping us decide to buy the Mazda we bought & you can’t resist Gene Self’s out the door price technic More

Best of breed The world class service starts with the ease of making an appointment to the greeting when you drive in. Ricky has been a great advisor and the servic The world class service starts with the ease of making an appointment to the greeting when you drive in. Ricky has been a great advisor and the service from everyone has always met Mt expectations. More

Poor costomer service On Monday, waited 2+hours (with an appointment) to be told to come back Friday because the part needed had to be ordered. Sent home with broken AC in On Monday, waited 2+hours (with an appointment) to be told to come back Friday because the part needed had to be ordered. Sent home with broken AC in 100+ degree weather. Told no loaner vehicles were available, again. Recent attempt to schedule oil change had over 2 month wait for appointment. Last actual visit for oil change took over 3 hours and service was provider for free for long wait time. More