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Maita Mazda - Service Center

Sacramento, CA

4.6
706 Reviews

706 Reviews of Maita Mazda - Service Center

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March 08, 2024

I’ve been going to Maita for over 10 years and have always had the best experience. Never any upselling and very fair prices. More

by CMGROS2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Quesada
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Mar 13, 2024 -

Maita Mazda responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long-term customer relationships and I truly value your business. Alex Bayder, General Manager, alexb@maitamazda.com

March 08, 2024

Service is always great. Unfortunately, while car was serviced my 2025 tags and registration was taken. I contacted the dealership was advised will receive a call back and ha More

by TAKISHA.RUSSELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria?
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Mar 12, 2024 -

Maita Mazda responded

Thank you for sharing your feedback with us Takisha. At Maita Mazda, I strive to provide complete satisfaction for every experience and I am sorry to hear that you feel your visit was less than exceptional. If you would like to discuss your experience further, please do not hesitate to reach out to me at your earliest convenience. Alex Bayder, General Manager, alexb@maitamazda.com

March 06, 2024

I switched to this dealership after trying many in NorCal. Christian Mammet is best advisor! More

by EEIDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Maita Mazda responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to Christian and the team. Take care and have a great day. Alex Bayder, General Manager, alexb@maitamazda.com

March 02, 2024

As always, service and oil change done quickly and with clear explanations. Staff were prompt even with the weather being less than optimal. More

by KKJOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
newer staff, sorry cannot remember their names - but 2 women and they were fantastic!
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Mar 06, 2024 -

Maita Mazda responded

Your compliments and kind words mean so much to me and our team! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service I know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Alex Bayder, General Manager, alexb@maitamazda.com

February 28, 2024

Maita Mazda is always great when performing service on my vehicle. It is easy to schedule the appointment and communication from the service department is on point. I never hesitate to have my vehicle servic More

by REYCALSLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor - service department. I usually work with Christian who is awesome but Taylor was great as well
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Mar 04, 2024 -

Maita Mazda responded

Your kind words took my breath away! I am so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Alex Bayder, General Manager, alexb@maitamazda.com

February 27, 2024

this is my 7th Maita Mazda that i have purchased from this dealership. I have had a great experience each time and would gladly purchase another vehicle from them as well as recommend family and friends More

by MPLUCK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chito Espigadera #AskforChito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Maita Mazda responded

You have been doing business with the team here at Maita Mazda for years and your review about us is truly appreciated. Enjoy your vehicle that you recently purchased and we will continue the great service that you have been used to for years. Take care and happy trails. Alex Bayder, General Manager, alexb@maitamazda.com

February 27, 2024

The service they offer is not the one they give good service but not reliable More

by CAE_107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Stevens
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mecanic I don’t know name
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Feb 29, 2024 -

Maita Mazda responded

Hello, we appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. I look forward to speaking with you and regaining your trust in our business. Alex Bayder, General Manager, alexb@maitamazda.com

February 26, 2024

We scheduled a service appointment on a Saturday. There was only one advisor and check-in took a very long time. There should be more advisors on the weekend when many people have time to bring the More

by mshularla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service advisor
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Feb 28, 2024 -

Maita Mazda responded

I take your feedback seriously and would appreciate the opportunity to discuss your experience at our Service Center. Please contact me at your earliest convenience. I look forward to speaking with you. Alex Bayder, General Manager, alexb@maitamazda.com

February 23, 2024

Great service. Quick check in and out. Good waiting room with coffee, water and snacks. More

by RENTERIA231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist
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Feb 28, 2024 -

Maita Mazda responded

We sincerely appreciate your feedback. Each employee is a valued member of the Maita Mazda team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Alex Bayder, General Manager, alexb@maitamazda.com

February 20, 2024

Christian provided great customer service and was diligent in providing feedback regarding car repairs. However, I believe the technician did not do a thorough job in finding the main issue with my More

by MORLET.ELSA11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Maita Mazda responded

I am disappointed to hear that you feel your needs were not met during your recent visit with us, Elsa. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Alex Bayder, General Manager, alexb@maitamazda.com

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