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Maita Mazda - Service Center

Sacramento, CA

4.6
706 Reviews

706 Reviews of Maita Mazda - Service Center

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February 16, 2024

Timely, courteous. Diagnosis was done quickly, very comfortable facility if one were waiting for their car More

by DBERNER598
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chito Espigadera #AskforChito
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby
Feb 22, 2024 -

Maita Mazda responded

I am so glad to read that you had such a positive experience at our dealership! I can't wait to see you again soon. Alex Bayder, General Manager, alexb@maitamazda.com

February 14, 2024

Christian always provide great customer service. I feel confident every time I see him because I know I will be treated right and fair. This location is always clean and very accommodating to cust More

by JENEVASMART
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Maita Mazda responded

Hi Jeneva, and thank you for this great review! I'm very happy that our team was here to help you and treated you with the customer service I know you deserve. Alex Bayder, General Manager, alexb@maitamazda.com

February 09, 2024

Poor customer service. Had my car in service for almost 3 months and couldn’t even bother to update me. I had to call in everytime to get an update. The work wasn’t even do More

by michelleberry122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marie and whoever worked on my car
Feb 13, 2024 -

Maita Mazda responded

We’d like to thank you for sharing details of your recent experience at our dealership, Michelle. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so we can discuss your experience in more detail. Alex Bayder, General Manager, alexb@maitamazda.com

February 08, 2024

They were very attentive to my needs and were very professional and courteous. Made me feel like I was important. More

by ANDREWLIM1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marie Quesada
Feb 13, 2024 -

Maita Mazda responded

Andrew, we are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Alex Bayder, General Manager, alexb@maitamazda.com

February 08, 2024

I purchased my CX5 at this dealership and from the sales mgr to the service mgr, I have had a wonderful caring experience and thorough job done. When I thought there was issue with my rear lights the servic More

by IRVINSTACIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby Bacarella
Feb 08, 2024 -

Maita Mazda responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Alex Bayder, General Manager, alexb@maitamazda.com

February 07, 2024

Was not able to help me with my issue of a slipping transmission. Technician reported that there was nothing was wrong with my car. Good things it’s a transmission problem and is under warranty. Will b More

by HOUHER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Feb 09, 2024 -

Maita Mazda responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Alex Bayder, General Manager, alexb@maitamazda.com

February 05, 2024

Good service but. I followed up a little early and all was lined up for diagnosis and parts order for following week. More

by MAROMEROBQ
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Maita Mazda responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. Alex Bayder, General Manager, alexb@maitamazda.com

February 02, 2024

They were very professional, completed my service quickly. I would recommend Maita to all I know More

by roelofsdave59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Maita Mazda responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Maita Mazda provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Alex Bayder, General Manager, alexb@maitamazda.com

February 01, 2024

Very happy with the customer service. I was out of town and was permitted to store my car until I returned. Thanks so much! More

by CGURLEY87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Monsod
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Maita Mazda responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let us know if we can assist you again! Alex Bayder, General Manager, alexb@maitamazda.com

January 27, 2024

Easy to make appointment. Service writer was very personnable and also very helpful. The work was done on-time and completed as promised. . More

by PSEGALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not have service report immediately available to provide the service writer's name. But he did a great job.
Jan 31, 2024 -

Maita Mazda responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Alex Bayder, General Manager, alexb@maitamazda.com

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