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Maita Mazda - Service Center

Sacramento, CA

4.6
706 Reviews

706 Reviews of Maita Mazda - Service Center

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January 25, 2024

Nice people, very courteous. Very good customer service. I shall keep coming to them. Thank you. More

by BAHTALOROM1
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 30, 2024 -

Maita Mazda responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Alex Bayder, General Manager, alexb@maitamazda.com

January 24, 2024

I been taking my CX5 here for oil change ever since I bought it from different dealership. I got no complaint. Recommended! More

by HL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot the person that helped me at the desk.
Jan 29, 2024 -

Maita Mazda responded

"Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Alex Bayder, General Manager, alexb@maitamazda.com

January 24, 2024

I have been a Maita Mazda customer for many years. Their service and sales departments are always excellent More

by kcmacc2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2024 -

Maita Mazda responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Alex Bayder, General Manager, alexb@maitamazda.com

January 18, 2024

Keeps me updated on anything they find. Reasonable pricing on my routine service for my 15 year old Mazda 3 and always quick to get me a ride to and from the dealership. More

by DONDBUI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Maita Mazda responded

Thank you so much for your glowing review! I'm delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Alex Bayder, General Manager, alexb@maitamazda.com

January 18, 2024

Service was good and quick. My service rep christian Mammet was easy to work with. More

by MARK-ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2024 -

Maita Mazda responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Alex Bayder, General Manager, alexb@maitamazda.com

January 16, 2024

I called and the woman who answered the phone said that I didn’t need an appointment , that it was a slow day. When I arrived the man who met me said it would be two hours because only the two people who did More

by SKIERS3
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Didn’t get the names.
Jan 19, 2024 -

Maita Mazda responded

I appreciate this feedback about your experience with us. Your time is valuable to me and I strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Alex Bayder, General Manager, alexb@maitamazda.com

January 14, 2024

Service department took car of me in an emergency (check engine light), provided a loaner and got me to work in under an hour late. Services performed and completed timely :) More

by DOROTHY.NUNLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor !!!! You're the best :)
Jan 18, 2024 -

Maita Mazda responded

Dorothy, thank you for your kind words about the service team. I'm glad to hear that your emergency situation got handled to your standards and that we were able to assist you with a loaner car. Reviews like yours help us to make sure that we're meeting the needs of our customers and I appreciate you for taking the time to leave a review. Alex Bayder, General Manager, alexb@maitamazda.com

January 13, 2024

We are very happy with the service we received at Maita Mazda. We certainly will being our CX5 back the next time it needs service . More

by margie6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Maita Mazda responded

Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Alex Bayder, General Manager, alexb@maitamazda.com

January 12, 2024

excellent customer service and follow up when there was delays, easy to work with for loaner car More

by CRISF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Jan 18, 2024 -

Maita Mazda responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Alex Bayder, General Manager, alexb@maitamazda.com

January 12, 2024

We appreciate the Maita Mazda Service Center. Over the last four years we have had great service and care of our CX-5. Christian is very courteous and provides a thorough explanation of the ser More

by R.CELLAMARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Mammet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Maita Mazda responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Alex Bayder, General Manager, alexb@maitamazda.com

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