Maita Mazda - Service Center

Maita is the BEST! We live in Dixon, slightly more than 20 miles from Maita Mazda. There is a Mazda dealer only 10 miles from us, but we prefer to drive to Maita for our We live in Dixon, slightly more than 20 miles from Maita Mazda. There is a Mazda dealer only 10 miles from us, but we prefer to drive to Maita for our service because Maita is THE BEST dealer we've ever worked with on the maintenance of our 2 Mazdas. Ricky Monsod is our "go-to" Service Advisor. He is honest, polite and professional. We trust him to give us the right counsel on maintaining our Mazdas. The Service Dept. Customer waiting room is always clean and comfortable. We appreciate the WiFi and the desk from which we can use our laptops to do work while we are waiting for our car. The Service Manager, Zach Carter, recognizes us and always makes us feel welcome. As noted above, we have 2 Mazdas. We bought our second one from Maita. Every experience we've had at Maita Mazda - sales -service or parts has been 100% positive. We are happy to give the Maita Mazda crew our highest recommendation. More

Fine Experience, but not great I have purchased a honda and a Mazda. I loved both cars, but the service center at Honda is heads and shoulders above Maita Mazda. The service peo I have purchased a honda and a Mazda. I loved both cars, but the service center at Honda is heads and shoulders above Maita Mazda. The service people are nice, but they take too long, they aren't very customer focused. I kinda feel like I am a pain to them. Again, gets the job done, but compared to the 5 star service I was used to, it is a bummer. I think my next car will be at a dealerhip thta that really caters to the cusomter as I realize nw I care a lot about the after expereience not just the car itself. More

Another great service Scheduled routine service and Maita reminded me on time. I was early for service and was greeted with a smile and all service was done quickly and ex Scheduled routine service and Maita reminded me on time. I was early for service and was greeted with a smile and all service was done quickly and explained yo me in detail. Other employees were also friendly and cheerful. More

Always drive to Sacramento I live in Lincoln my closest service center is Roseville. I make the trip to Sacramento for Zack and his team. Ricky always takes great care if me an I live in Lincoln my closest service center is Roseville. I make the trip to Sacramento for Zack and his team. Ricky always takes great care if me and the entire team always makes me feel like a valued customer More

Very quick oil change and servicing. Service call for oil change, tire rotation and general servicing. Appointment was on time and didn't take the entire estimated time, very quick and fr Service call for oil change, tire rotation and general servicing. Appointment was on time and didn't take the entire estimated time, very quick and friendly. More

Too long for simple service I went in for a simple oil change. They said it would take about an hour to do the job. I was there for two hours. I had made an appointment, which me I went in for a simple oil change. They said it would take about an hour to do the job. I was there for two hours. I had made an appointment, which means they should take me in at the time I reserved. Apparently, there were other cars ahead of me, which I can understand having to wait another 15 mins or so, no biggie, but two hours for a simple oil change? That’s ridiculous. I came in a time prior for a look at my car, since a part had been recalled. They said it would take between an hour and a half to 3 hours, depending on if the part needed replacing. I asked to be dropped off at the mall and picked up when it was done. They were nice to give me a lift and I walked around for the time. I was at he mall for 4 hours, waiting for a call. I called them, they said they haven’t even started on my car because of a pile up of other cars. I told them to pick me up and I would take my car to another shop. They picked me up, and when I got there, they had started on my car, so I had to wait another hour before I got my car back for a part that didn’t need replacing... don’t get me wrong, the people were nice and they apologized for the 5 1/2 hour wait for a 1 and 1/2 hour job, but when i make an appointment, I would hope they would stick to that appointment time vs the walk ins More

Second dealer check up Could use a vacuum and wash after service maybe a more convince to pick up car instead of here are the keys and it outside somewhere ‘ Could use a vacuum and wash after service maybe a more convince to pick up car instead of here are the keys and it outside somewhere ‘ More

CX-5 Maintenance I bought my 2014 CX-5 from Maita Mazda and have been bringing it here for service since day 1. Ricky M. is always awesome to work with! I feel like I’ I bought my 2014 CX-5 from Maita Mazda and have been bringing it here for service since day 1. Ricky M. is always awesome to work with! I feel like I’m getting a good deal and the best treatment when I bring my vehicle here. I also bought a Mazda6 and bring it here as well. Definitely recommend. More

Mazda6 2016 I purchased my car from this dealer and have only ever had it serviced here although I could go to a dealership closer to my home. I have always deal I purchased my car from this dealer and have only ever had it serviced here although I could go to a dealership closer to my home. I have always dealt with Ricky and have found him to be very informative. I usually have to wait for service to be completed and he keeps me updated as to how long it will be. I also like that I don't have to wait a long time to get an appointment. More

Maintenance My experience has been it is easy to book appointments and great service team. Direct and upfront with maintenance recommendations and costs. Definite My experience has been it is easy to book appointments and great service team. Direct and upfront with maintenance recommendations and costs. Definitely will return in the future More