
Maita Subaru
Sacramento, CA
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I would have given Maita Subaru five stars if the mechanic working on my vehicle had checked the positive terminal like he/she was supposed to. I got the car home, popped the hood, and the positive mechanic working on my vehicle had checked the positive terminal like he/she was supposed to. I got the car home, popped the hood, and the positive terminal on the battery was completely covered in acid/corrosion. I thoroughly cleaned it myself, but should not have had to do so if the mechanic servicing my vehicle had done the job that I paid them to do. My opinion: don't offer to do a thorough (15-point, 30-point, whatever) check of the vehicle if you're not actually going to do anything about it when you find a problem. More
Maita Subaru has always provided me with excellent service . The service advisor has kept me updated and got my vehicle done in a timely manner. service . The service advisor has kept me updated and got my vehicle done in a timely manner. More
I purchased a new Subaru Outback a month ago, and I did not really inspect closely the car when it was delivered to me. Few weeks later, I washed and cleaned the car entirely, and found out that one of the not really inspect closely the car when it was delivered to me. Few weeks later, I washed and cleaned the car entirely, and found out that one of the wheel was damaged with scratches on the central cap and close to it on the wheel. I suspected that was caused when the wheel locks were installed. Maita Subaru addressed the issue and fixed it immediately, free of charge. I really appreciate the effort. More
Maita Subaru is an outstanding dealership. Our service rep Shane was friendly, helpful and competent. The dealership is a comfortable place to wait and they offer free coffee and clean bathr Our service rep Shane was friendly, helpful and competent. The dealership is a comfortable place to wait and they offer free coffee and clean bathrooms, and there's even a little cafe. I honestly have never had a better experience at an auto dealership and my dad worked in the business for over 30 years. More
Matia Subaru goes beyond expectations to ensure that my satisfaction is met and my vehicle is maintained to the highest standards. My service advisor John is outstanding ! satisfaction is met and my vehicle is maintained to the highest standards. My service advisor John is outstanding ! More
Dealership is excellent at servicing my car! ! Service employees are welcoming, friendly, helpful and efficient! Customer Service waiting room is comfortable. ! Service employees are welcoming, friendly, helpful and efficient! Customer Service waiting room is comfortable. More
MAITA Subaru does an excellent job. They are welcoming, thorough, specific and speedy. They never try to sell up, just get what I need. The service is so good, my husband has just t They are welcoming, thorough, specific and speedy. They never try to sell up, just get what I need. The service is so good, my husband has just transferred maintenance on his new Rav 4 to MAITA. Last year my car wouldn’t start,i called MAITA , talked to a repair guy on the phone and knew how to proceed. Just good people doing a fine, straightforward job. I’m an old bird, but MAITA staff never talk down to me and never sell up. I’m grateful. More
I experienced a seamless efficient purchase of my new car because the sales staff was knowledgeable and very helpful. I really appreciated the technology education on the new car. I would buy a car from Mait because the sales staff was knowledgeable and very helpful. I really appreciated the technology education on the new car. I would buy a car from Maita again. More