Maita Subaru

I purchased a new Subaru Outback a month ago, and I did not really inspect closely the car when it was delivered to me. Few weeks later, I washed and cleaned the car entirely, and found out that one of the not really inspect closely the car when it was delivered to me. Few weeks later, I washed and cleaned the car entirely, and found out that one of the wheel was damaged with scratches on the central cap and close to it on the wheel. I suspected that was caused when the wheel locks were installed. Maita Subaru addressed the issue and fixed it immediately, free of charge. I really appreciate the effort. More

Maita Subaru is an outstanding dealership. Our service rep Shane was friendly, helpful and competent. The dealership is a comfortable place to wait and they offer free coffee and clean bathr Our service rep Shane was friendly, helpful and competent. The dealership is a comfortable place to wait and they offer free coffee and clean bathrooms, and there's even a little cafe. I honestly have never had a better experience at an auto dealership and my dad worked in the business for over 30 years. More

Professional knowledgeable and sales staff very helpful 2nd Subaru from dealership The best best best 2nd Subaru from dealership The best best best More

Matia Subaru goes beyond expectations to ensure that my satisfaction is met and my vehicle is maintained to the highest standards. My service advisor John is outstanding ! satisfaction is met and my vehicle is maintained to the highest standards. My service advisor John is outstanding ! More

Dealership is excellent at servicing my car! ! Service employees are welcoming, friendly, helpful and efficient! Customer Service waiting room is comfortable. ! Service employees are welcoming, friendly, helpful and efficient! Customer Service waiting room is comfortable. More

MAITA Subaru does an excellent job. They are welcoming, thorough, specific and speedy. They never try to sell up, just get what I need. The service is so good, my husband has just t They are welcoming, thorough, specific and speedy. They never try to sell up, just get what I need. The service is so good, my husband has just transferred maintenance on his new Rav 4 to MAITA. Last year my car wouldn’t start,i called MAITA , talked to a repair guy on the phone and knew how to proceed. Just good people doing a fine, straightforward job. I’m an old bird, but MAITA staff never talk down to me and never sell up. I’m grateful. More

I experienced a seamless efficient purchase of my new car because the sales staff was knowledgeable and very helpful. I really appreciated the technology education on the new car. I would buy a car from Mait because the sales staff was knowledgeable and very helpful. I really appreciated the technology education on the new car. I would buy a car from Maita again. More

Almost the entire experience was great! One time hard sell during sale makes it less One time hard sell during sale makes it less More

Dealership did a fantastic job. Cannot duplicate the abnormal noise from the front no more. Concern has been fix. Thanks Cannot duplicate the abnormal noise from the front no more. Concern has been fix. Thanks More

We were in Sacramento on a brief visit. Around night fall, driving in downtown, suddenly our 2019 Forester's (38K miles) warning lights lit up like 4th. of July fireworks and the car bucke Around night fall, driving in downtown, suddenly our 2019 Forester's (38K miles) warning lights lit up like 4th. of July fireworks and the car bucked and won't go above 20MPH. We were blocking traffic, cars were honking, ... (a really tense scene.) We stayed overnight in a motel. I found the nearest Subaru dealer on Google -- that was Maita Subaru -- and made a service appointment for the next morning. I had a sleepless night. The Forester miraculously started the next morning we limped into Maita Subaru. We were warmly greeted, the service adviser was very reassuring. In about an hour we received a diagnosis, (a failed exhaust temperature gage), they had the part and we can expect the repair to be completed by the afternoon. To our delight, the car was ready 3 hours early. The charge? Maita got Subaru to pay for the complete repair under the emissions warranty. (In addition, Maita vacuumed the car, topped off all fluids and rotated the tires.) How is that for 5-Stars service. !! More