Malcolm Cunningham Chevrolet Alpharetta

Service is very slow. Systems don't talk to each other and advisors never seem prepared in advance. Took way too long for my most recent visit .,.... 4 hours for an oil Systems don't talk to each other and advisors never seem prepared in advance. Took way too long for my most recent visit .,.... 4 hours for an oil change and a one hour warranty item More

Bought last year from salesman Scott Silvey. Came back again last week and bought my 1st new vehicle ever from him. He's a great salesman. Listens to detail, willingness work with my requiremen Came back again last week and bought my 1st new vehicle ever from him. He's a great salesman. Listens to detail, willingness work with my requirements, everything was super smooth. More

Once I walk in, I were welcome in by staff. Rodney was the one I was looking for. Rodney were the I was asked to see by a friend. This salesman was amazing. He run my credit, then he recomme Rodney was the one I was looking for. Rodney were the I was asked to see by a friend. This salesman was amazing. He run my credit, then he recommended I a small car, something I can handle. This was the car was looking for. Thank you Rodney. More

Service center does a multi-point inspection but do not inform you of what services are recommended by them at certain mileage point. When it's 20000 miles overdue they advise you on this, give a price and inform you of what services are recommended by them at certain mileage point. When it's 20000 miles overdue they advise you on this, give a price and charge you more afterwards. More

We went to buy car for my son. Rodney helped us in a great way. His Entire team is excellent in service. they know what customer wants and their mind. we had excellent Service thro Rodney helped us in a great way. His Entire team is excellent in service. they know what customer wants and their mind. we had excellent Service through the process for buying this EV car. More

Service Department tried to scam me for $2200. They told me my vehicle had a siezed caliper and recommended replacing both calipers and new brake lines for $2,200. They said the pads were wearing They told me my vehicle had a siezed caliper and recommended replacing both calipers and new brake lines for $2,200. They said the pads were wearing uneven, etc because of it. We took the vehicle to a family member that’s a master technician at another shop. The only thing wrong with the vehicle is that the pads needed replaced. No seized caliper or collapsed brake line. He took pictures of the old pads and showed me they were not warped or wearing uneven and that all brake systems were working properly. I called in to speak to the Service Mgr and ask for my diagnostic fee back(as I had just purchased 2 new tires and performed routine maintenance 3-4 weeks earlier and the pads should’ve been checked then). He never offered an apology and his tone was that he could care less. I made this call on a Friday. He said he would speak to the Tech who performed the work and would call back on Monday. I heard nothing back. More

Don’t use this dealership. I signed a lease agreement for a Chevrolet Equinox EV with VIN 3GN7DNRPXSS231099 on 6/19/2025 at Malcom Cunningham Chevrolet, 2175 Mansell Rd, Alphar I signed a lease agreement for a Chevrolet Equinox EV with VIN 3GN7DNRPXSS231099 on 6/19/2025 at Malcom Cunningham Chevrolet, 2175 Mansell Rd, Alpharetta, Ga 30009. A customer account and GM Rewards points were created under my name. However, after finalizing the paperwork, the dealer demanded an additional $1,000 and sold the vehicle to another customer who offered more. This appears to be a clear violation of good faith and fair dealing. I have the below information and signed agreement pictures. The full VIN of the vehicle. A copy of any signed documents or agreements A screenshot or confirmation of your GM Rewards account and vehicle association A description of what happened, including the $1,000 price increase and the sale to another customer I have a friend to will use testimony for legal action. Lease/purchase agreement (signed copy) Text communications GM account creation confirmations Screenshots of the vehicle tied to my GM Rewards We signed officially lease agreement but the requesting after this agreement additional $1000 payments. Even though we had agreed on the price, lease term, and promotions, and I officially signed the lease agreement, they asked me for an additional $1,000 because they said they sold the car to another customer—even though I had already signed the lease. They wasted two days and 10–15 hours of my time, and they are liars. They have no professional or ethical business practices. I do not recommend anyone to go there or do business with them.Do not purchase or lease anything’s from cheaters. More

From my experience I'm not sure how Malcolm Cunningham receives any positive reviews, guess it's like the proverbial broken clock, right time twice a day! Their sales team is beyond incompetent, there is receives any positive reviews, guess it's like the proverbial broken clock, right time twice a day! Their sales team is beyond incompetent, there is no consideration regarding the customer's time. Don't answer questions, don't provide requested information, don't respond to inquiries ....... Unprofessional is much too complimentary. More

Friendly personnel Great communicators Timely Service and delivered in a reasonable amount of time Clean dealership and delivered in a reasonable amount of time Clean dealership More

Good routine maintenance and inspections. To correct routine problems on 79,850 mile ten year old car. To correct routine problems on 79,850 mile ten year old car. More