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RBM of Alpharetta

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RBM of Alpharetta

4.9

1,825 Lifetime Reviews

345 McFarland Parkway, Alpharetta, Georgia 30004 Directions

Sales: (678) 637-2333

Service: (678) 637-2333

Parts: (678) 987-0790

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Excellent

99% Recommended

4.9

1,825 Lifetime Reviews

View 9 Awards

Customer Service

Quality of Work

Friendliness

Pricing

Overall Experience

A dealership's rating is calculated by averaging scores from reviews received in the past 24 months

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What takes an exceptional Mercedes-Benz and makes it extraordinary? A dealer that believes the road you take to get your car is as important as the vehicle itself. That’s why at RBM of Alpharetta, we have a philosophy. That it’s not just about making the driving experience exhilarating. It’s about making the buying experience enjoyable. Because any high-end dealership can offer sensational handling. State-of-the-art components. Look-at-me styling. And pure luxury encased in glossy sheet metal. But we know it’s more than that. It’s elevating every customer to a “we’re really, truly glad you’re our customer” customer. It’s turning a handshake into a “how are the kids?” And answering any questions, no matter how basic or how many. It’s never pressuring for the sale, and always being respectful of someone’s time. It’s being willing to find the exact right car for the exact right person. And offering personalized service before they buy, with outstanding vehicle service long after they do. It’s the extra mile. And at RBM of Alpharetta, it all comes standard.

Top Reviewed Employees

Sharon Thompson

Finance Director

5.0

View 276 Reviews

Kyle Edson

Sales

5.0

View 82 Reviews

Tom Ahern

Finance Manager

5.0

View 142 Reviews

Andy Sayers

Sales

5.0

View 119 Reviews

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Latest Reviews

October 17, 2017

"Outstanding service from Jeff Twiggs!!"

- emriccia

This was my first experience with RBM of Alpharetta and I am very please. Jeff took the time to understand my needs and when the first vehicle I drove didn't fit, he continued looking and found the car I absolutely love! I am very pleased with Jeff and his service as well as the dealership in general. Everyone I interacted with was very professional and courtesy.

Employees Worked With

Jeff Twiggs

5.0

October 17, 2017

"Good experience"

- GearHead

The process of purchasing a car from RBM Alpharetta was as expected including friendly service and adequate amenities in waiting area. Bill was helpful and knowledgeable and the sales process was low pressure and . Paperwork process from the point at which I decided to purchase the car until I received the car took longer than expected at about two hours (I paid cash so there were no financing considerations). There was one issue that arose after signing that the manager stepped in and resolved without hesitation, making the overall experience positive.

Employees Worked With

Bill Winslow

4.0

October 16, 2017

"Great experience working with Andy Sayers!! "

- George Howroyd

This was one of the easiest vehicle acquisitions I have ver made, and Andy Sayers made it so. Andy has a great low key approach that is backed up by his thorough knowledge of the vehicles he sells and leases. He was super responsive, he listened to my needs, and he proactively responded with what turned out to be a great deal on both the trade-in of my GL450 and the purchase of my new S450 (in an amazing color combination) with the exact equipment I was looking for. I will definitely recommend Andy Sayers at RBM of Alpharetta to my friends who are considering a Mercedes. I'm happy!

Employees Worked With

Andy Sayers

5.0

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Photos & Amenities

After Hours Drop-Off
Authorized Accessories Store
Authorized Parts Store
Free Loaner Cars
Free WiFi
Customer Lounge Area
Drive-In Service
Express Service
Free Coffee
Free Drinks
Television
Cable TV
Pet Friendly
Instant Financing

View all amenities

RBM of Alpharetta, Alpharetta, GA, 30004

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