Mall Chevrolet

oil change set up an appointment they guys got my car in right away and they were done quickly. they have best best prices around and know what they are doing. set up an appointment they guys got my car in right away and they were done quickly. they have best best prices around and know what they are doing. More

Always friendly from the moment you walk into the service department and leave. Constant updates on progress of vehicle. Professional approach with after service follow-up. department and leave. Constant updates on progress of vehicle. Professional approach with after service follow-up. More

Service The service performed on my car was fine, but there are 2 problems that I had with my experience: (1) I was told that the work would take a littl The service performed on my car was fine, but there are 2 problems that I had with my experience: (1) I was told that the work would take a little more than an hour. It took almost 2 and 1/2 hours. An oil change and checking a tire sensor does not take that long. This is the second time that I was told my service call would be about an hour and it took over double the amount of time. Once again, the service performed was fine--it was the length of time that it took that was unsettling. (2) One of tire sensors was broken. The car is a lease and we had the 3 year "bumper-to-bumper" warranty plan on it. We were told that the warranty expired not even 2 weeks before the service call. Because of the Covid-19 virus, we have not been using the car nearly as often as we would have under normal conditions. So, our scheduled maintenance came much later than expected. There was no reason to bring the car in to service a tire sensor, and I was told our special circumstance would be taken into consideration by the manager. When we went to pay the bill, the sensor was discounted 20%. Maybe it's sour grapes on my part, but I feel that it should have been covered by the warranty. If there had been no virus, then the car would have been serviced a lot sooner and certainly covered. Once again, I'm not disappointed with the service that was done, but I am disappointed with how I feel I was treated. More

Mall Chavy has given me great service for years from me purchasing a car there to me getting service done , it's always been a good experience. purchasing a car there to me getting service done , it's always been a good experience. More

Oil Change and Tire Rotation Just your standard maintenance, everything went well and I will be back again. The online appointments is the way to go, very easy to use. Just your standard maintenance, everything went well and I will be back again. The online appointments is the way to go, very easy to use. More

my spark I have been coming to mall chevy for a long time and I have always been treated very well when people ask me were did I get the car I always tell them I have been coming to mall chevy for a long time and I have always been treated very well when people ask me were did I get the car I always tell them mall chevy I been buying cars and trucks there for lots of years More

My appointment ran smooth. I didn’t have to wait to long. They fixed what my concern was and didn’t have any problems cause i had already had it fixed a couple months ago. They fixed what my concern was and didn’t have any problems cause i had already had it fixed a couple months ago. More

Customer service was great when purchasing my vehicle and during my recent oil change appointment. Keep up the good work Mall Chevy! I will refer friends and family to Mall Chevy! during my recent oil change appointment. Keep up the good work Mall Chevy! I will refer friends and family to Mall Chevy! More

They are very friendly. They are also very knowledgeable. They will work hard to find what you’re looking for that fits your budget!! GREAT ENVIRONMENT!!! They will work hard to find what you’re looking for that fits your budget!! GREAT ENVIRONMENT!!! More

I was relieved to receive a repair time the same day I called. Upon arrival, your service representative pleasantly and Covid safely, took my info on the problem, informed me of the $139.00 diagnostic co called. Upon arrival, your service representative pleasantly and Covid safely, took my info on the problem, informed me of the $139.00 diagnostic cost(I considered that high!) and told me he’d text me when ready. My vehicle was repaired completely and on time. I was dropped off a little early for my vehicle and waited in your waiting room. Everyone was safely distancing; but furniture was not being re-sanitized as customers left to retrieve their cars. Not feeling great about that oversight. Also, when my vehicle was brought to me after repair; the driver did not wipe down the wheel, door, seat; etc More