Mall Chevrolet

Quick Honest service, salesperson was very knowldegable. All employees were friendly and helpful. Given a tour of the dealership. Had a good supply of vehicles on location to choose from. Velt very comforta All employees were friendly and helpful. Given a tour of the dealership. Had a good supply of vehicles on location to choose from. Velt very comfortable in the dealership. Vehicle was cleaned before delivery. More

I feel shown a car that suited my needs. The salesman was friendly and did not push me into something I did not want. friendly and did not push me into something I did not want. More

Great experience and great service. Highly recommend this facility. Best experience I have had purchasing a vehicle. They were quick to process the purchase and very accomodating. Very knowledgeable about th facility. Best experience I have had purchasing a vehicle. They were quick to process the purchase and very accomodating. Very knowledgeable about the vehicle. The extended warranties were also explained in an easy to understand manner. More

I decided to visit Mall Chevrolet because I was looking to get out of my Honda Accord Coupe Ex Lease because I was expecting and wanted a 4 door car. I was interested in a Chevy Equinox. I went in and Cu to get out of my Honda Accord Coupe Ex Lease because I was expecting and wanted a 4 door car. I was interested in a Chevy Equinox. I went in and Curt is who approached me and my boyfriend. I told him what I was looking for and how much I wanted to pay. Of course they kept coming back with payments that were just to high for me and out of my price range. I wasn't in a hurry to get into a car that I couldn't afford. My whole mentality going into this is if they can get me where I want to be I will make the purchase if not it will not kill me to wait another year. Of course they kept coming back with prices that were still to high. After a while we came to an agreement that I would put $800 and get into the car for $375/month. At this point, they had ran my credit and new where I was so I was thinking awesome that they could do something. Well we go ahead and sign all of the papers (which they breezed through, briefly explaining what each form was for). They give me the keys to the car and I cleaned out my old car and as far as I am aware the deal is done but then they tell me I had to come back and sign the lease papers (this seems odd to me because I have leased several hondas before and never had to go back to sign any paperwork). I was so excited to have a new car especially since it was my birthday and I new my baby was going to have a safe 4-door car to ride in when she gets here. All of this took place on a Thursday. They ask me to come back Saturday and complete the paperwork. -Saturday comes and I am prepared to go sign the paperwork when Curt or Frank calls me and tells me that their computer systems are down and they are sorry for the inconvenience can I please come back on Monday. Okay no biggie I will come Monday night. Monday night-My boyfriend and I head over to the dealership. We are greeted by Curt who sits us at a table and basically leaves us sitting there for 15-20 minutes. Then after that Frank comes over and tells us that the paperwork still isn't ready and they are so sorry for the inconvenience and they will make it up to me perhaps wash my car or something. I said ok. He told me that they would call me to let me know when the paperwork was ready. Tuesday-I didn't call them nor did I hear anything from them. Wednesday Day-I decide to call them and I get Curt. He says the paperwork is ready and I can come in that night. Wednesday Night- My boyfriend and I head back over to the dealership. We wait around for about 10-15 minutes when Frank finally comes over. He said that they couldn't get the deal to go through and that the lowest price they can get me at was $427/month because according to the bank they could only get me in a Tier B (has to do with your credit). Grant it when we were there before my boyfriend was mentioning the tier system to Curt and he was looking at him like he was crazy likek what are you talking about tiers. So I sat there crying my eyes out because at this time I thought I had purchased a car that I had been driving a week. I told him you never told me that there was a chance that the payment could go up and that you had to make the deal with the bank. That is something that I had thought been taken care of already. Since I have leased cars in the past, I thought that the negotiation with the bank was something that had already been taken care of since I have never had this happen in the past. As I become hysterical and beligerent (grant it I am 8 months pregnant and emotional already) you could see that Frank was just getting frustrated and he told me well it was in the paperwork that you signed. How sleazy is that!!!!!!!! I told them I wasn't paying that a month and just to give me my Honda back and my $800. He said that was fine. We go to the front desk and they tell us that we have to come back there once again to pick up the check because the finance office is closed. My overall experience at Mall Chevrolet sucked! I have always heard that car salesmen were sleazy but have really never experienced one but my experience at Mall Chevrolet has definitely changed that. As much as I can take a little blame for not reading the paperwork, who does that! I am 8 months pregnant and it was my birthday you let me take the car knowing that my credit was not good and that there was a pretty good chance that I would not qualify in Tier A under the bank to receive that low payment. They let me take the car and didn't explain this to me because they see a young pregnant woman looking for a car and they thought if they let me take it I would fall in love with it and pay whatever price they throw at me later. If you are looking for a Chevy heed my advice and look elsewhere. I would never recommend anyone to go back to this place. They are a bunch of crooks! More

Had a great experience. Was treated with respect and John and Frank got us to where we wanted to be in buying a new car.. Great Job The whole car buying experience was nothing but good everyone was very po and Frank got us to where we wanted to be in buying a new car.. Great Job The whole car buying experience was nothing but good everyone was very polite and very helpful. I would recommend them to all my friends and family . More

Mall Chevrolet was our first stop in shopping for a new car. My brother bought his 1st new car @ Mall Chev in the late 50s...a light blue & white Chevy Biscayne with stick shift! Initially we were intere car. My brother bought his 1st new car @ Mall Chev in the late 50s...a light blue & white Chevy Biscayne with stick shift! Initially we were interested in 2011 Chevy Aveo; but was priced out of our budget. Joe browsed the lot for a car not only in our price range (my brother was paying cash as this was a present to me (what a guy I have for a brother!) and with a great warranty. Joe found a 2008 Saturn Aura, clean as could be inside & out with only 52,000 miles and with the warranty Joe wanted us to have. SOLD!! I've owned a very used Ford Falcon, a new 1970 VW Bug and 2 used Chevettes. I'm in heaven driving my impressive looking first "adult" car. Joe & Frank were friendly, accommodating, knowledgable and went to great lengths to work within my brother's budget. More

Proposed a "deal" had to wait a few weeks, than had to call and speak with sales manager to "sell" my deal to him. Overall they excepted the deal I asked for. They did find me a great finance rate, had to call and speak with sales manager to "sell" my deal to him. Overall they excepted the deal I asked for. They did find me a great finance rate, and I love the car. I would recommend this deal to others. More

Mall Chevrolet is the best when it comes to selling cars. They make you feel right at home when you walk through there doors, They are fast with the customer service. They also are willing to work with you They make you feel right at home when you walk through there doors, They are fast with the customer service. They also are willing to work with you to get u the best deal,also the lowest car payment to your liking. I rate them using 5 stars because with people like Dan Trinidad working there they can never go wrong with selling a car. More

Dan went the extra mile to help us through the car buying experience. We were thoroughly satisfied with the outcome. From the moment we arrived at the dealership to driving away in our new vehicle, everythin experience. We were thoroughly satisfied with the outcome. From the moment we arrived at the dealership to driving away in our new vehicle, everything went like clockwork. My wife and I would highly recommend Mall Chevrolet for purchasing a vehicle. More

When we first pulled in Robert came over to us and greeted us in a very friendly manner. We explained that we were interested in the new Chevy Cruze and would only be interested in making a deal if we greeted us in a very friendly manner. We explained that we were interested in the new Chevy Cruze and would only be interested in making a deal if we could get the $159/mo price advertised in the paper. Robert immediately informed us that the advertised price included in fine print a substantial down payment. Once we were aware of the "hidden" cost" we sat down to figure out a way to get the monthly payment to $159. Throughout the process Dominic and Robert were very helpful, friendly and courteous. We finally signed the papers and drove off with our Cruze. More